Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.1
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
119
4 Stars
50
3 Stars
23
2 Stars
12
1 Star
19
76%of customers recommend this product.
(
155 out of
203)
Customer Reviews for GE - 21.9 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
3
Very Noisy
on March 8, 2021
Posted by: GrammaB
from Coralville, Iowa
This refrigerator runs for a really long time - usually over an hour. It is also very noisy. The fan blows for a long time at a loud volume. I have been told that I need hearing aids but I have no trouble hearing my refrigerator. Also, when on setting 3 the ice cream is really soft so we had to bump it up to setting 4.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, March 16, 2021
Thank you for taking the time to review your refrigerator! We are so happy to hear about your experience and help with this. It's also good that you were able to find the perfect setting for your ice cream.
As for the noise issue, it is normal for the refrigerator to run for several hours. It will defrost periodically for approximately 30-45 minutes before continuing to cool. You can find the noises to expect from your new refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you do not recognize the sound, please take advantage of the warranty by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks so much!
As for the noise issue, it is normal for the refrigerator to run for several hours. It will defrost periodically for approximately 30-45 minutes before continuing to cool. You can find the noises to expect from your new refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you do not recognize the sound, please take advantage of the warranty by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks so much!
Written by a customer while visiting geappliances.com
Customer Rating
3
A little overpriced
on March 10, 2021
Posted by: brett2020
from Kansas City, Missouri
This is a basic, average refrigerator and does the job. The ice maker is not convenient and the bins are not very big.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 15, 2021
Hi brett2020 - Thank you for reaching out to us. We are deeply sorry you find the bins are not large enough and the icemaker to be inconveniently located.
We value and appreciate your feedback on your GE refrigerator. Specific information like this is most helpful when we make design decisions on future products. We will gladly share your comments with our refrigeration design team. We do wish you all the best! Vikki@GEA
We value and appreciate your feedback on your GE refrigerator. Specific information like this is most helpful when we make design decisions on future products. We will gladly share your comments with our refrigeration design team. We do wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great-love the size
on March 11, 2021
Posted by: Lootz
from New Jersey
I really love this refrigerator. It’s larger inside than it looks. Ice maker works great. Shelving space is deep and wide. I’m really enjoying it. And a great price!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very roomy
on March 21, 2021
Posted by: Terry Spell
from Virginia
The product provides enough room for all of our needs with plenty of extra room.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
American Made !
on March 21, 2021
Posted by: No Nick Name Bill
from Chicagoland
Thank you for building a quality American made product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Right size for us!
on March 30, 2021
Posted by: GladIDdit
This refrigerator is great! Ice maker works quickly.
All the shelves are solid and easy to find the items I need!
All the shelves are solid and easy to find the items I need!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy customer
on March 30, 2021
Posted by: Drmeyer
from Kendallville, in
Runs INCREDIBLY loud. So very disappointing. One control runs both the freezer and refrigerator. Not acceptable. Ice maker is incredibly slow. Seems cheaply made. Has indentations on sides. Plastic shelving and drawers are flimsy. Wish I would have paid attention to other reviews. Wish we could return it. I will never buy another without insisting on hearing it run in the store, and reading reviews.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 2, 2021
Hi there - Thanks for the review. We hate to hear that you aren't pleased with your new refrigerator and that it's making a loud sound. We do apologize for any inconvenience and we're happy to help. We found an article that provides a list of normal sounds your refrigerator may make. You can check it out here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the sound you are hearing seems abnormal, service may be needed. Make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737.
We truly appreciate your feedback on the quality and we'll be sure to share your thoughts with our product design team. We hope this helps. Feel free to reach out to us on social media if any questions or concerns come up. Thanks again! -Mikayla@GEA
If the sound you are hearing seems abnormal, service may be needed. Make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737.
We truly appreciate your feedback on the quality and we'll be sure to share your thoughts with our product design team. We hope this helps. Feel free to reach out to us on social media if any questions or concerns come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
well designed
on April 6, 2021
Posted by: BGgar
from Sacramento
great layout, easy viewing. lots of door storage, nice bright light
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com