It came with the house we purchased. The ice maker doesn’t work. Followed all the You Tube videos about the ice maker. Seems to be a pretty common issue. Tried to sync to ThinQ or whatever it is to troubleshoot and that didn’t work either. I do like the door in door. Very handy. Looking to replace this behemoth.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 7, 2023
Hi there. We realize how much you value the ice maker in your refrigerator. Please reach out to us so that we can assist with any necessary repairs. Our handle on Facebook and Twitter is @LGUSSupport. Kindly include your phone number and refrigerator information in your private message to us. We look forward to hearing from you! ^Chris
[This review was collected as part of a promotion.] Recently purchased after previous LG gave out. Last one was French Door, this one side by side which is easier by far for older couple. Not quite as much bending needed, plenty of room. The Craft Ice a nice featurer.
I really like the refrigerator it is the best I have had. Thfeature where you don’t have to open the whole refrigerator door is great I have had some problems with craft ice but was sent a new ice maker and I am getting plenty of ice now
[This review was collected as part of a promotion.] I bought this frig a year ago love the size function and over all look I would have given 5 stars just wish the everyday ice would produce more ice always worried it will be not enough. You will not regret if you purchase this refrigerator The balls are ice are always a hit when hosting a party