Customer reviews from lg.com
LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Average customer rating
4.2
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
236
4 Stars
70
3 Stars
19
2 Stars
14
1 Star
39
85%of customers recommend this product.
(
215 out of
252)
Customer Reviews for LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Posted by: Josie55
from Mastic,NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator in November had it now for 3 months and I totally love everything about it. So much room and I love the access door and how you can knock on the door and see in.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Great features but touch screen door quit working
on March 4, 2021
Posted by: Tonyc78
from Ofallon, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything nice but had issues with touch screen door. Warranty covered parts and labor.
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, March 5, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: art 1
from texas
Verified Purchase:Yes
bad refrig less than1 yr old have to replace circuit board pile of junk
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: H21979
from Tyler Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received the refrigerator a few weeks ago and love it. The ice bin is great- in Texas we use a lot of ice. Since we did not need the dispenser, just the ice bin, this was perfect. I love the small entry access door for quick grabs. The look of the refrigerator is just what we wanted, clean, no handles protruding.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Broman 50
from Youngsville
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, much better than the one on base housing provides.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Neia55
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm very happy with this refrigerator, good price ,and is working perfectly. I will by again
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Refrigerator side freezes EVERYTHING
on May 12, 2021
Posted by: Firegirl11925
from Indiàna
[This review was collected as part of a promotion.] I purchased this fridge Jan 30 2021 & have had nothing but trouble with it. It freezes everything in the refrigerator side even at the highest temp setting you can have. Yes the fridge is level I checked that ! Very disappointed
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 12, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jaydensfire
from Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was in love with this model until I tried the ice and it was horrible!!! I read the manual and found out that there is no filter. Why would this model be made without a filter? That is unimaginable to me.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 17, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com