Customer reviews from lg.com
LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Average customer rating
4.2
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
236
4 Stars
70
3 Stars
19
2 Stars
14
1 Star
39
85%of customers recommend this product.
(
215 out of
252)
Customer Reviews for LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Posted by: Richard Whis
from Washington State
Verified Purchase:Yes
[This review was collected as part of a promotion.] We researched all of the brand names and models and LG had the best selection and value for the money. Everyone that comes to visit is impressed with the large amount of storage space and the stylish design. Add the LG warranty plan and you can count on several years of use with peace of mind and at unbelievable prices overall.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Andrew kenneth
from Locust Valley
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator because i liked the features. It's even better than I anticipated. What a great purchase!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Taquita21
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] The refrigerator works great. I love the side by side doors and it also have more than enough space. It stays cold
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Like it so far! Outside door very convenient.
on September 17, 2021
Posted by: AngeK
from FL
[This review was collected as part of a promotion.] Really enjoying the outside door. Wish I could adjust the height of the shelves there, still trying to figure out if that's possible. Otherwise great fridge. Light is strong inside, spacing very good in fridge and freezer. Not noisy either.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Reviewer20
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased a month ago. Looks great for the price. Working fine so far except see ice formation near the door close to the top door. Not using ice box but still see mositure and ice at top. The separate small glass section in front for frequently used items looks great
I would recommend this to a friend!
Quality
3
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, September 23, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Todd2
from Williamstown nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] The instaview door is awesome. Very roomy. Looks great in our kitchen
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cheryl 0206
from Jasper, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the door in door for quick sauce picks while cooking, or for grabbing a soda on the fly. The freezer door is a little leaky. It allows a little frost to build up in the front of the freezer. Great for a large family with well designed shelves of crisper drawers.
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jaclynn
from Texas
Verified Purchase:Yes
Brand new refrigerator and froze everything- technician had to come out and 4 parts had to be ordered. Having to turn breaker off to fridge every night to keep the items from freezing so solid. It actually froze coke cans so solid they were exploding and popping the bottoms off like little bombs. The refrigerator is beautiful- just praying it isn’t a lemon.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 5, 2021
We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com