Customer reviews from lg.com
LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Average customer rating
4.2
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
236
4 Stars
70
3 Stars
19
2 Stars
14
1 Star
39
85%of customers recommend this product.
(
215 out of
252)
Customer Reviews for LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Posted by: Vvr shine
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy I bought this refrigerator, it's perfect the beverage shelf with window is amazing and it just makes me happy every time I open it to get a drink. The abundance of shelves in the refrigerator and in the freezer are extraordinary so much more room than my former refrigerator which was the same size. Perfect!
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: NanaP
from Rowley, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with my purchase. Love the door feature where I can get at beverages and other frequently used items w/o opening the entire refrigerstir. Seems much deeper than my older refrigerator which was the same size.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bibbon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge is very nice but every once in a while it makes hooting sound that makes us worry
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Large freezer
from Louisville kentucky
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this fridge!!! I initially went to purchase a fridge with a bottom freezer but I couldn't have been more wrong!!! The freezer has plenty of shelves inside the freezer and on the door! I love the fact that the ice maker doesn't take away from the space in the freezer.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gener1002
from Carrollton VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the instaview feature on this refrigerator and quick access to often use items without having to open the entire door!
I would have like to have the option of another small drawer for deli items as supposed to a plain shelf. Overall, this refrigerator is a solid product.
Next time, I'd picked a similar one with water and ice dispenser built in.
I would have like to have the option of another small drawer for deli items as supposed to a plain shelf. Overall, this refrigerator is a solid product.
Next time, I'd picked a similar one with water and ice dispenser built in.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Bcjc67mi
from North Carolina
Verified Purchase:Yes
We bought this refrigerator 2 weeks ago. Not happy with it, there is a frost built up in the freezer
Not sure why yet, but have never had a refrigerator do that.
Not sure why yet, but have never had a refrigerator do that.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 6, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: diana97
from Salina, Ks
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used to have a refrigerator with two doors a middle drawer and the freezer drawer and there was quite a bit of space and this fridge is nice and big as well but a lot of my drinks and pitchers dont quite fit in the shelves unfortunately so i had to take a shelf out for more space.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 10, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: AJS13
from Albuquerque
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it about a month ago has been running great and keep all my food and drinks ice cold . I believe if you need one this is the best product to buy .
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com