Customer reviews from lg.com
LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Average customer rating
4.2
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
236
4 Stars
70
3 Stars
19
2 Stars
14
1 Star
39
85%of customers recommend this product.
(
215 out of
252)
Customer Reviews for LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Posted by: Whyn
from Hampton, Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought it almost 5 years ago. We don’t have any problem in the beginning but thus last week of May we noticed that some foods inside got frozen. It’s in the highest temperature already so there’s no way we can adjust it more.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Wohali
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you’re a picky person like me, this is the fridge for you.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kay2485
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this about a month ago and we are much happier with this than our Samsung. My only dislike it limited options on where to place the shelves. We keep a 1 gallon pitcher of tea at all times in our fridge which makes 1 of our shelves completely useless. Also, if something were to leak it would just run all the way down the fridge inside because the shelves have no spill guards whatsoever. We did not realize before buying that there is no water filter for the ice maker and we have well water which is a bit worrisome.
I would recommend this to a friend!
Quality
1
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Busymomof3
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this refrigerator for a couple weeks and the ice maker has been splashing water every time it refills the ice tray. The ice maker is also quite loud when it revs up to fill the tray.
I also don’t like that you have to pull out the ice bucket completely, set it on the counter, to get ice for a cup.
Other than that, it’s not terrible. I am returning it for the French door version in hopes it would solve the ice maker Problems.
I also don’t like that you have to pull out the ice bucket completely, set it on the counter, to get ice for a cup.
Other than that, it’s not terrible. I am returning it for the French door version in hopes it would solve the ice maker Problems.
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, July 8, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Luly20
from Miami
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this fridge mostly for the design but with time and the weight of the products inside the glass view door has lost some alignment and looks ugly. The finish of the products is also not the best to clean. Performance is good so far.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, July 9, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Escobar732
from Toms River nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought an lg fridge love it! Great looking fridge now if I could only find a low priced , stove to match! But def a great fridge so far so good!
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: glen 123
from fla.
Verified Purchase:Yes
[This review was collected as part of a promotion.] i like this door on door ,THE FREEZER could be wider
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Scene
from Winfield, PA 17889
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful! Great storage, excellent temperatures and awesome beauty.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com