Customer reviews from lg.com
LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Average customer rating
4.2 out of 5
4.2
(378 Reviews)
Open Ratings Snapshot
Rating breakdown 378 reviews
5 Stars
236
4 Stars
70
3 Stars
19
2 Stars
14
1 Star
39
85%of customers recommend this product. 
(
215 out of 252
)
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Customer Reviews for LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Customer Rating
4 out of 5
4
Lots of space
on December 11, 2020
Posted by: moyster
from Robbins nc
[This review was collected as part of a promotion.] I love the space and organization allowed with this fridge, I am able to see everything we have and it not buried under something else in the freezer. The only drawback is I wish there was a lock on the fridge of some sort my toddle can now open it and is constantly getting snacks out
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
I love the InstaView feature
on December 11, 2020
Posted by: kevans
from Spring, TX
[This review was collected as part of a promotion.] I have two college aged kids home due to COVID. The InstaView door allows me to stock the fridge with drinks and they can view from the outside, open and grab what they want and not just stand holding the entire refrigerator door open.
I was hesitant to purchase a refrigerator without a water dispenser but I actually like the sleek design of this refrigerator in our kitchen.
Cons:
Since there is no water dispenser, there is no filter. The ice had a strange taste and smell. A quick, easy fix, we purchased and installed an external filter and attached to the back of the refrigerator, problem solved.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Very roomy
on December 11, 2020
Posted by: papa gator
from Ocala, Fl
Was looking to upgrade refrigerator, ended up buying a suite of lg appliances. We love everything about this fridge. Nothing negative to say about it.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Middle of the road
on December 11, 2020
Posted by: brad3709
from Birmingham, AL
[This review was collected as part of a promotion.] I love the see through window for drinks but I am not happy with the icemaker
Pros: ease of use, Performance
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
3 out of 5
3
Value
3 out of 5
3
Response from lg.comBy ^DLILGE Social MediaDecember 22, 2020
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
An impressive refrigerator
on December 11, 2020
Posted by: Belialxyn
from Arizona
[This review was collected as part of a promotion.] A really nice refrigerator that draws the attention of every person that enters the kitchen. With its stainless steel outer and the dual doors with recessed handle, it definitely is unique. So far the refrigerator keeps thing the right amount of cold and the ice maker works great. All in all, pleased with the product!
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love this fridge !
on December 11, 2020
Posted by: Jacquem7
from Titusville, FL
[This review was collected as part of a promotion.] My LG refrigerator is exactly what I wanted..... a quality side-by-side with no on-the-door dispensers. This frig is huge and I never run out of room for more. Good lighting and large bins makes it easy to store and FIND things. The smaller outside door feature is a great bonus. I keep breakfast and lunch fixings in this handy cubby........ no digging into the back of shelves. My one and only complaint is a gallon of milk seems to go bad quicker on the bottom of the door.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Affordable with the right price.
on December 11, 2020
Posted by: Lam L
from Everett WA
[This review was collected as part of a promotion.] Bought it since April and everything works fine. It runs as expected. Even friends said it is worthy.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent
on December 11, 2020
Posted by: bigpapa11851185
from Saint Cloud Fl
[This review was collected as part of a promotion.] love the door in door, makes good ice, keeps very cold.
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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