Customer reviews from lg.com
LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Average customer rating
4.2
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
236
4 Stars
70
3 Stars
19
2 Stars
14
1 Star
39
85%of customers recommend this product.
(
215 out of
252)
Customer Reviews for LG - 26.8 Cu. Ft. Side-by-Side InstaView Door-in-Door Refrigerator with Ice Maker - Platinum Silver
Customer Rating
1
Haven’t plugged in yet having issues with it
on December 12, 2020
Posted by: Claudett24
from New Jersey
[This review was collected as part of a promotion.] https://www.lg.com/us/images/refrigerators/md07500141/350.jpg
Pros: Style/Design, ease of use, Quality
Quality
3
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, January 11, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Door entrance front of refridge
on December 28, 2020
Posted by: Nana 6
from Ohio
I am not happy the doors are far off the look horriable
Pros: ease of use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 29, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Chill in Vegas
from Las Vegas Nv
Verified Purchase:Yes
[This review was collected as part of a promotion.] Installed a few weeks ago and working fine. Dual ice makes are nice. I found that you don't have to tap the glass to make the light come on. You can tap the lower part of the door to make it come on also. Having to pull on the bottom of the drawers is a bit of a stretch but getting used to it. Have not used the wifi yet so no comment on that. So far it's very nice.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on December 31, 2020
Posted by: Maebird
from LAURENS SOUTH CAROLINA
[This review was collected as part of a promotion.] The fridge of my dreams I love the on screen features. My grandson always leaves the door open, I love the alarm., the touch screen, the recipes at a glance, the internet connections always at my fingertips. I could go on and on about my new appliance the color. Fits right in with my decor. Hold so much food and keeps it well. The ice from the icemaker, can't keep my daughter out of the ice.easy to keep clean, I able to leave note on screen for my husband. When we miss each other.last but certainly not least the alert that food has expired is a plus .while I in the kitchen cooking I listen to music . Like I stated my dream fridge. I highly recommend
Pros: ease of use, Performance, Quality, camera
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mrs Not Happy
Verified Purchase:Yes
I bought my refrigerator in December 2020. The first refrigerator they sent me was dented and metal trim was loose.The second refrigerator had the same issue. I would not recommend this. refrigerator.
Quality
2
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 9, 2021
We hate to hear that your units where damaged. This is not the quality we expect from our products. Understandably frustrating and disappointing. LG absolutely cares and we confidently stand behind our products. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
best refrigerator ever
on September 27, 2024
Posted by: cgljb
i bought this fridge about one month ago. it is awesome!!!
Written by a customer while visiting lg.com
Customer Rating
5
Lots of cool features
on June 28, 2020
Posted by: Tlale
from Low Angeles, CA
[This review was collected as part of a promotion.] Just have the refrigerate for 3days but I'm loving it so far. Love the see through door. So much space compared to my previous refrigerator. Freeze works fast. Quiet, hardly hear any motor. No door handle sticking out. Don't know how reliable it is since it's new. Will update if there are problems.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Look at for over a month. This is it
on November 28, 2020
Posted by: Coop 17
from Fayetteville Ga 30214
[This review was collected as part of a promotion.] The freezer & the refrigerator have easy viewing at a glance.Excellent shelving space. Somebody had their thinking cap on, when they designed this unit.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com