Customer reviews from lg.com
LG - 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice - Stainless Steel
Average customer rating
4.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
62
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
5
90%of customers recommend this product.
(
45 out of
50)
Customer Reviews for LG - 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice - Stainless Steel
Posted by: Karen H 1
from Ardmore , Ok
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered this one month ago and I am so happy with it
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Hobbitt
from Oxford, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall, this unit is well designed and offered a great value for the price. I have noticed some small quirks such as ice occasionally getting stuck in the ice dispenser or limited space for large items. these quirks are minor and overshadowed by the many above standard items I have found. Black stainless is the way to go!
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Rich1947
from Fort Collins, CO.
Verified Purchase:Yes
[This review was collected as part of a promotion.] After problems with water filter, we finally enjoy the ice & water dispenser. Not sure why I would ever need wifi for a fridge but as long as it doesn't keep track of my diet It's okay.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jimmy the cooler
from Lake worth florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] We wanted a new refrigerator and after looking this was our choice, and it was perfect, quiet and it makes these super cool ice balls
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SophiaP
from WPB, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am loving my new LG refrigerator. The space in it is incredible. I am discovering new things every day. I usually get ice from the door but had some friends over one day. They went into the freezer and my ice are baseball round sized. :) I thought someone played a joke on me and they thought I was them. Love it!!! The only thing I am disappointed in is the door where the ice and water dispenser is. I find it too thin to really put anything in it.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Tulip1983
from Malone, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the looks of products together. Measurement accuracy for new cabinets.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jason Croffut
from Mount Holly Springs, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this Refridgerator to replace another in a new house that I purchased. The refrigerator has ample room. I love it. The only reason I did not rate 5 stars is because the craft ice function is slow to produce ice.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Streety
from Georgetown, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This unit was purchased approximately 6 months ago and during the first month this unit was working fine but after that I have had several problems. I have had replacement parts here at my house for a week or more but the service tech is not schedule till Dec 16, 2021. This is not good customer support.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 7, 2021
We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com