Customer reviews from lg.com
LG - 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice - Stainless Steel
Average customer rating
4.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
62
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
5
90%of customers recommend this product.
(
45 out of
50)
Customer Reviews for LG - 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice - Stainless Steel
Customer Rating
4
Great lighting
on September 19, 2021
Posted by: Rich1947
from Fort Collins, CO.
[This review was collected as part of a promotion.] After problems with water filter, we finally enjoy the ice & water dispenser. Not sure why I would ever need wifi for a fridge but as long as it doesn't keep track of my diet It's okay.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great buy
on September 24, 2021
Posted by: Jimmy the cooler
from Lake worth florida
[This review was collected as part of a promotion.] We wanted a new refrigerator and after looking this was our choice, and it was perfect, quiet and it makes these super cool ice balls
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Surprises every day
on October 11, 2021
Posted by: SophiaP
from WPB, FL
[This review was collected as part of a promotion.] I am loving my new LG refrigerator. The space in it is incredible. I am discovering new things every day. I usually get ice from the door but had some friends over one day. They went into the freezer and my ice are baseball round sized. :) I thought someone played a joke on me and they thought I was them. Love it!!! The only thing I am disappointed in is the door where the ice and water dispenser is. I find it too thin to really put anything in it.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Love the door in door
on November 16, 2021
Posted by: Tulip1983
from Malone, NY
[This review was collected as part of a promotion.] Love the looks of products together. Measurement accuracy for new cabinets.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Very Nice Refrigerator
on November 30, 2021
Posted by: Jason Croffut
from Mount Holly Springs, PA
[This review was collected as part of a promotion.] I bought this Refridgerator to replace another in a new house that I purchased. The refrigerator has ample room. I love it. The only reason I did not rate 5 stars is because the craft ice function is slow to produce ice.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Function
on December 5, 2021
Posted by: Streety
from Georgetown, KY
[This review was collected as part of a promotion.] This unit was purchased approximately 6 months ago and during the first month this unit was working fine but after that I have had several problems. I have had replacement parts here at my house for a week or more but the service tech is not schedule till Dec 16, 2021. This is not good customer support.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 7, 2021
We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on December 31, 2021
Posted by: Jojo57
from Georgia
[This review was collected as part of a promotion.] I’ve had this refrigerator for three weeks now and I love the room inside the fridge. I especially love how the ice maker puts out frozen clear ice balls that are perfect for cocktails
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love this fridge
on January 4, 2022
Posted by: Brian639
from Bay Head NJ
[This review was collected as part of a promotion.] I had to buy a fridge quickly because my old one died. Used consumer reports which recommended LG and was lucky to find the one I wanted in stock. Love the door in door feature and my wife loves the round ice cubes!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com