Customer reviews from lg.com
LG - 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice - Stainless Steel
Average customer rating
4.4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
62
4 Stars
9
3 Stars
3
2 Stars
4
1 Star
5
90%of customers recommend this product.
(
45 out of
50)
Customer Reviews for LG - 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice - Stainless Steel
Posted by: JOKI
from Aurora, Co
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still waiting on our final reimbursement form from LG. Crapped out after 1 month and have had 3 repair attempts to no avail. Don't know if I would have liked it.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, July 29, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info .^Sandy
Written by a customer while visiting lg.com
Posted by: Pihope
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Decided to go "all out" with this purchase. The good reviews from Consumer's sealed the deal. Read some reviews about noise & faulty compressors & about techs not wanting to service LGs. but those seemed to be older reviews & we are hoping things have improved.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Glamma1
from Phoenix
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased the fridge 3 weeks ago and absolutely love it!! The craft ice feature is great and really am enjoying the fast door.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sid from Delray Beach
from Delray Beach, FL
Verified Purchase:Yes
Bought this a few months ago and with the door-in-door, I no longer have to struggle to get to the back of the refrigerator. It sounds dumb that I need the WiFi to text me that door was left open, but it's become very useful to my wife. We entertain a bit and those round ice cubes are a conversation starter.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: GotDOCG
from Napa Valley
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far I'm enjoying our new refrigerator. My first French Door style ... getting used to the shelf layout and storage restrictions. The quality is excellent... feels solid... my only complaints are: 1. the display is difficult to read. Lettering need s to be illuminated or brighter. 2. The indoor icemaker doesn't allow for deep door shelving. An issue avoided with a side by side refrigerator. 3. The door in door also has sim pockets
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: OurLGisalemon
from Aurora, Co
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had our LG fridge for about 2 months. In that time we have had a diagnostic visit when it stopped making ice and began warming up. In the last 2 weeks we have had 2 compressors installed, and are waiting for another service on 6/20. Still not cooling down.
Pros: ease of use, Style/Design, Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, June 21, 2022
We hate to hear this and hope the job is completed. If you are still having cooling issues please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Mik5
from Virginia Beach, Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] My second pick for new kitchen like the three types of ice. Love the little door feature for frequently used items
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Jacksonville FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love my new fridge… Very clean lines and great features. Especially loved the craft ice for those stylish adult beverages.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com