Customer reviews from us.braun.com
Braun - Silk-expert Pro 3 IPL Epilator - White/Lilac
Average customer rating
4.7
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
110
4 Stars
25
3 Stars
4
2 Stars
3
1 Star
1
98%of customers recommend this product.
(
133 out of
136)
Customer Reviews for Braun - Silk-expert Pro 3 IPL Epilator - White/Lilac
Customer Rating
3
Spare parts
on January 8, 2021
Posted by: Thiago
from Brazil
Great product but i am not able to find spare parts. I neeed a PRECISION HEAD for skill expert 3. Does someone know where can I buy online pease? Thx.
I would recommend this to a friend!
Quality
4
Value
3
Response from us.braun.comBy Maria Picard, The Braun Team, January 11, 2021
Hey! We're so glad you're a fan of your epilator. The website http://spr.ly/6423Hn7HP is the main resource to find Braun parts. Many retail stores that sell Braun products will also sell some replacement parts as well. Feel free to give us a call at (800) 272-8611 Monday-Friday 9a-6p EST if you need further assistance. We're always happy to help.
Written by a customer while visiting us.braun.com
Customer Rating
5
This product works and saves time
on September 7, 2020
Posted by: willy253
from Seattle, WA
It works for me! I am of Filipino and Puerto Rican background, so my skin can range from very pale to very tanned depending on sun exposure. However, I hated wearing shorts because I used to have to shave my legs twice a day for them to feel smooth, so they remained a very pale color while my hair is very dark. After using the Braun Silk Pro every three weeks since July, I now only have to shave my legs every four days or so. My husband is shocked at the difference. It’s been life changing.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
2
Not made for any shade of brown
on August 4, 2020
Posted by: Akinds
from Racine, WI
My brown color qualified under the list of browns, however, when I used this product on my skin, under my arms it was fine, but my legs suffered burns while I was attempting to use the continuous mode. The scars are still visible after a month. I do not recommend this product. I
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy The Braun Team, August 31, 2020
We're sorry to hear about this, and we'd like to do all we can to make this right. Your safety is always our highest priority, which is why we extensively test all our products to ensure they are safe. When you have a moment to share give us a call at (800) 272-8611, and we'll be ready to help.
Written by a customer while visiting us.braun.com
Customer Rating
3
Don’t expect miracles
on July 25, 2020
Posted by: Rachael
from Lancashire UK
I have very light skin and very dark thick hair, so figured I’d give this a go. Ive done the first 12 weeks and in some areas this has worked well, but overall I still need to shave regularly which is disappointing. The hair is fine now and there are some hairless patches which I’m happy about but in some areas there isn’t much difference. If I hadn’t found it for a good price I wouldn’t have bought it. I don’t get ingrown hairs now and my legs don’t get covered in rashes which I guess is good.
I would recommend this to a friend!
Quality
4
Value
3
Response from us.braun.comBy The Braun Team, August 10, 2020
We're sorry to hear that you aren't 100% satisfied with the results, Rachael! The typical hair growth cycle varies between individuals and could take up to 18-24 months, depending on the body area (underarm, lower leg and bikini areas can take the most time). Since only hairs in their growing phase are susceptible to treatment with light, it is important to do multiple treatments to achieve continuously smooth skin. If you have any further questions, please give us a call at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Worked for me
on April 15, 2020
Posted by: britta
from virginia
[This review was collected as part of a promotion.] I have fair skin and dark leg/arm hair. I've been using this regularly for a few months and have definitely seen an improvement, especially in my legs. I've never had it done before this so it was a bit jarring at first and it can take a while to do even one leg. But eventually you'll get used to it and can go through it much quicker.
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
I was really skeptical, but this actually works
on February 22, 2020
Posted by: Karin
from Midland, GA
[This review was collected as part of a promotion.] I have used this on my underarms for a couple months and the hair is barely there anymore. You cannot have red, blonde, or gray hair, which it states on the packaging. I would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
I definitely recommend
on February 22, 2020
Posted by: Chris in jersey
from JC, NJ
[This review was collected as part of a promotion.] I haven't had to shave for 2+ weeks now and it's great!
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
Braun Silk Expert Pro 3 IPL actually works!
on February 11, 2020
Posted by: Carmen1
from San Antonio
[This review was collected as part of a promotion.] I want to preface this review with the fact that I've had professional hair reduction at a dermatologist before so I was really skeptical if this would work. I used this once a week for 1 month under my arms. I noticed the hair was not as thick and was patchy when it grew. I don't need to shave nearly as often as before. I'm excited to see what happens with further consistent use. I would absolutely recommend this for home use for small areas. I don't know what the results would be like on larger areas such as legs but I definitely see results on my under arms. For the record, I'm a good candidate for this as I'm fair skinned and have black hair.
I would recommend this to a friend!
Written by a customer while visiting us.braun.com