Customer reviews from us.braun.com
Braun - Silk-expert Pro 3 IPL Epilator - White/Lilac
Average customer rating
4.7
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
110
4 Stars
25
3 Stars
4
2 Stars
3
1 Star
1
98%of customers recommend this product.
(
133 out of
136)
Customer Reviews for Braun - Silk-expert Pro 3 IPL Epilator - White/Lilac
Customer Rating
3
Don’t expect miracles
on July 25, 2020
Posted by: Rachael
from Lancashire UK
I have very light skin and very dark thick hair, so figured I’d give this a go. Ive done the first 12 weeks and in some areas this has worked well, but overall I still need to shave regularly which is disappointing. The hair is fine now and there are some hairless patches which I’m happy about but in some areas there isn’t much difference. If I hadn’t found it for a good price I wouldn’t have bought it. I don’t get ingrown hairs now and my legs don’t get covered in rashes which I guess is good.
I would recommend this to a friend!
Quality
4
Value
3
Response from us.braun.comBy The Braun Team, August 10, 2020
We're sorry to hear that you aren't 100% satisfied with the results, Rachael! The typical hair growth cycle varies between individuals and could take up to 18-24 months, depending on the body area (underarm, lower leg and bikini areas can take the most time). Since only hairs in their growing phase are susceptible to treatment with light, it is important to do multiple treatments to achieve continuously smooth skin. If you have any further questions, please give us a call at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
2
Not made for any shade of brown
on August 4, 2020
Posted by: Akinds
from Racine, WI
My brown color qualified under the list of browns, however, when I used this product on my skin, under my arms it was fine, but my legs suffered burns while I was attempting to use the continuous mode. The scars are still visible after a month. I do not recommend this product. I
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy The Braun Team, August 31, 2020
We're sorry to hear about this, and we'd like to do all we can to make this right. Your safety is always our highest priority, which is why we extensively test all our products to ensure they are safe. When you have a moment to share give us a call at (800) 272-8611, and we'll be ready to help.
Written by a customer while visiting us.braun.com
Customer Rating
5
Worked for me
on April 15, 2020
Posted by: britta
from virginia
[This review was collected as part of a promotion.] I have fair skin and dark leg/arm hair. I've been using this regularly for a few months and have definitely seen an improvement, especially in my legs. I've never had it done before this so it was a bit jarring at first and it can take a while to do even one leg. But eventually you'll get used to it and can go through it much quicker.
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
Really works!!
on August 19, 2022
Posted by: MademoissELLE
from GreennBay, WI
[This review was collected as part of a promotion.] I’ve been using this product weekly on my legs, underarms, and bikini line for 6 weeks. My hair is already thinning and I don’t have to shave as often. I will keep using weekly until I reach my desired results. The recommendation is to use monthly for maintenance. In certain areas it feels like a very light rubber band snap sensation (not painful) and in other areas I don’t feel any discomfort at all. Love this product!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
So far, so good!
on January 17, 2023
Posted by: Andrea237
[This review was collected as part of a promotion.] I have been using the Brown Silk Expert for about a month now and I am starting to see results!
This product is ready to use right out of the box and comes with detailed instructions.
The instructions state, to use it once a week for 12 weeks to get full results, but I am definitely already seeing improvement after a couple of uses. My hair is coming in lighter and growing back slower, I can't wait to see the end result.
Treatment is not painful, but it does get really warm and stings a little bit.
The storage case fits all parts nicely and secure and the extra long power cord is definitely a plus!
This product is ready to use right out of the box and comes with detailed instructions.
The instructions state, to use it once a week for 12 weeks to get full results, but I am definitely already seeing improvement after a couple of uses. My hair is coming in lighter and growing back slower, I can't wait to see the end result.
Treatment is not painful, but it does get really warm and stings a little bit.
The storage case fits all parts nicely and secure and the extra long power cord is definitely a plus!
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
Surprised
on November 29, 2025
Posted by: Debi
Got it tried it . I'm a strawberry blonde and wasnt thinking about my hairs not being dark enough . I used it for 3 weeks and got a good bit zapped . My issue is blonde peach fuzz on my cheeks. I have the stiff grandma chinny hairs and mustache that are darker. I returned it because I couldn't see much difference . It's been 2 weeks and the fuzz hasn't returned . I still get a few stiff stubs but nothing like before! I am considering ordering another one ! The cost is steep for me but being furry with Bear chin Is so embarrassing .
Written by a customer while visiting us.braun.com
Customer Rating
5
Brilliant little device
on January 23, 2020
Posted by: Brinda
from Louisville, Ky
[This review was collected as part of a promotion.] I've had two last hair removal treatments done professionally and was not impressed. I tried out this home device to see how it would compare. I used a razor on my left leg only and this device on my right once a week for 5 weeks. I couldn't tell if it wad working, so I did not shave for two weeks. It's very obviously working! I'm hardly with the results and highly recommend purchasing one!
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
Dream for PCOS!
on July 14, 2022
Posted by: Phosford
from okahoma
[This review was collected as part of a promotion.] I have never tried hair removal other than your basic shaving. I have chin hair, arm hair, pit hair, leg hair, and dreaded female mustache hair that I want gone! I have been using this product for 3 weeks now and have noticed diminished growth! I have PCOS and have very thick dark hair with fair skin. Make sure you follow the skin and hair chart. The wand is so easy to use and it takes me about 5 minutes to do all the places I want to do and I don't have to worry about treatment except for one time a week. I'm so pleased that this is working for me and I'm so hopeful to be rid of this hair that has embarrassed me for decades! I'm already feeling more confident. Thank you, Braun!
Quality
5
Value
5
Written by a customer while visiting us.braun.com