Customer reviews from lg.com
LG - TONE Free HBS-FL7 True Wireless Noise Canceling In-Ear Headphones - Black
Average customer rating
4.2
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
11
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
1
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for LG - TONE Free HBS-FL7 True Wireless Noise Canceling In-Ear Headphones - Black
Posted by: lvunot7980
from Sutter Creek, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] These are Hands Down the very Best Ear buds, the feel of them in my ears is like they are not there at all.they come in a charging case that have UV Nano to help keep bacteria out. works with google Assistant and Alexa also Apple, play store .im so stoked with these. noise canceling . hours of talk and play .
Pros: Style/Design, Features/Settings, battery, Performance, Quality, easy to use
Written by a customer while visiting lg.com
Posted by: Chrissyb284
from Dallas TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love these earbuds!! Crystal clear, no lag, no echo when I am talking on the phone. I can talk on the left or right bud. Charging is quick and last for many hours. As long as my charging case stays charged, I never have a dead battery. Superior quality, cannot say more.
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: SherriM13
from Marshall, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got the HBS-FL7 in black and I fell in love with them the first time I used them. They're super easy to use and really nice when I'm walking around the house cleaning. I can listen to my music as my kids are watching their shows and get my work done and no cord to get in the way.
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: TJX2
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received these last week. We had been looking for ear buds to use with our phones. I took them out of the box and Paired them up to the phone, which was super easy. They have a small compact carrying case and different sizes of ear covers to choose from so they can be customized to fit your ear. Very easy to answer your phone, and the sound is so clear to hear what the caller is saying to you and also very clear on the callers end. I would highly recommend these to anyone in the market for ear buds.
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
1
Poor Fit and Will Not Connect to Windows 10 Laptop
on April 28, 2020
Posted by: VegasDood
from Las Vegas
I own two LG mobile phones and they are great. So, after having difficulties with a different set of earbuds, I ordered these. The prompt delivery during these COVID-19 days was appreciated. The fit is terrible. They feel like they will fall out and I am just sitting at my desk. Also, I bought these for Zoom calls and the bluetooth will not connect with my Windows 10 Laptop (Alienware 15) or my Chromebook. The connect very quickly with my LG phone but I dare not move or else they will fall out of my ear.
Pros: Quality
No, I would not recommend this to a friend.
Quality
5
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 8, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Feel so Good
on April 4, 2020
Posted by: Yang9392
from BS
[This review was collected as part of a promotion.] Reality Sound is here.
Very Good.
n
Very Good.
n
Just Listen.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Good concept not great results
on May 15, 2020
Posted by: KBD45
from Kentucky
I've had two pairs of LG tones before this and I've always been happy with the product. I like the size and the fit are decent on this pair. The sound quality is average. My big complaint is I lose calls all the time. I'm losing calls multiple times on a daily basis for no reason at all. I will check to make sure battery power is good and I'm always 75% or more above. Very disappointed with the drop calls.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 5, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com