Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
Great User Interface
on April 3, 2020
Posted by: Waste of time and space
Touches of humor made it fun. - - - well, sort of.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 3, 2020
Posted by: MBJBTaxes 2019
Walks you through every step with Q & A. Couldn't be easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software, Only one small bugs
on April 3, 2020
Posted by: The_Halfbreed
Only one small problem I encountered. at one of the automatic save points, it asked me to save, I did, then next entry it said encountered error, then it made me sign in to my account, then it rebooted, then no problems after that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jesus, I love turbotax!
on April 3, 2020
Posted by: Wamba 46
Certainly better than paying someone $600 to prepare my return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX ALWAYS WORK
on April 4, 2020
Posted by: 1952BOB
Was fast with no problems. Have been using Turbotax for at least 40 years except maybe one year. Have never had a problem even in my high productive years and IRS reviews.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is a great, easy to use product
on April 4, 2020
Posted by: Camel jockey
I have been using TurboTax for years, I find the system very easy to work with. If there are any issues, they are immediately brought to your attention and resolved. I have every confidence with TurboTax and will continue to use them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My old standby
on April 4, 2020
Posted by: lkyg
Have used Turbo Tax for years and never been disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Obvious Bugs.
on April 4, 2020
Posted by: Anonymous
I enjoyed Turbo tax but am still seeing the bug regarding the total AGI. This has been an active bug since 2016, if fixed I will be glad to rate higher but this created much stress and has not been attempted to be fixed.
Written by a customer while visiting turbotax.intuit.com