Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
good customer support
on April 1, 2020
Posted by: sh2020
good customer support. this was my first year. I think 2020 will be easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very good
on April 1, 2020
Posted by: Anonymous
Had a helper on the phone. She did an excellent job.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy app
on April 1, 2020
Posted by: Popa K
easy app to use and easy filing. I used for several years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 2, 2020
Posted by: Ronald Schlundt
I have used Turbo Tax for at least a decade and recommend it to my friends. I would still like to have the system set up so you could type an amount in with cents and have it automatically rounded to the next dollar.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glad I used Turbo Tax this year
on April 2, 2020
Posted by: bean counter
Due to a large volume of securities transactions, many extra, unusual forms were required.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Wizzards
on April 2, 2020
Posted by: Kristan91
Turbotax was fast and I got help to file my 2018 taxes to get my biggest refund yet!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy experience
on April 2, 2020
Posted by: bash17
Nice, quick, and easy. I really enjoy using turbo tax every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I always use TurboTax
on April 3, 2020
Posted by: JoanD777
TurboTax Basic is all I need for my simple return. I use it because it prevents me from leaving something out. It is fast and easy.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com