Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
Turbo Tax review
on March 31, 2020
Posted by: slicerman2019
Turbo Tax was easy to fill out and complete. I got my maximum refund.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on March 31, 2020
Posted by: TexasTravelGirl
Turbotax helped me with some difficult forms dealing with estates from both our mothers dying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT
on March 31, 2020
Posted by: NIGHTSCORPION
THIS IS LIKE THE 7TH YEAR I AM USING IT. AND I WILL USE IT AGAIN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 31, 2020
Posted by: great product
Turbo Tax is easy to use and saves time when completing a tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can't beat Turbotax for the money spent
on March 31, 2020
Posted by: meier75
Can't be it for the, time,money, effort, and accuracy involved!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A mixed review.
on March 31, 2020
Posted by: argal21
I found myself frustrated by the inability to find my way to a particular form. At last I made the correct selection on a question about IRA tracking. Though I was prepared to pay for the Nebraska download the Nebraska tax form, I thought that as simple as it was, it was overpriced. Additionally I was NOT prepared to have to pay to file Nebraska electronically. Thank goodness, no more income from Nebraska next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 1, 2020
Posted by: MelDiamond
Efficient, accurate, definitely intuitive. Just what I needed! Thanx TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cost way to much.
on April 1, 2020
Posted by: James1813
Should not cost me hundreds of dollars upfront to file my taxes if I am suppose to get a refund. Also, sad that there is no discount due to Chinese Coronavirus and unemployment is through the roof. I will spend a little more money next year and sit down with someone face-to-face and do my taxes. Lastly, list all the fees up front, this bait-and-switch tactic is disgusting, the entire cost to do all my taxes should of been listed initially, not given to me in steps.
Written by a customer while visiting turbotax.intuit.com