Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
Easy To Use
on March 28, 2020
Posted by: GL33618
I previously worked as a CPA with other tax software. I find TurboTax easy to use and my sons who are not CPAs also use it without any problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 28, 2020
Posted by: Shmuckers2020
Found this year's updating before starting took over 20 minutes to do. This is just not acceptable. Very slow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've Grown Old with Turbo Tax
on March 28, 2020
Posted by: Anonymous
I've been using Turbo Tax since the old DOS days, and have never, ever had a problem, or been confused by filing my taxes.
This includes the days when I had my own small business and had to file many forms, to now, when retired and file way fewer forms.
TTax is simply the best, bar none.
This includes the days when I had my own small business and had to file many forms, to now, when retired and file way fewer forms.
TTax is simply the best, bar none.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy for Beginners! Extremely helpful
on March 28, 2020
Posted by: sydneymichelle210
TurboTax is always there when Tax Season rolls around to make your life easier, and it's a constant resource of great personal finance information. I will continue to us for years to come, and don't know what I would do without it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of filing
on March 28, 2020
Posted by: Anonymous
The ease of filing makes it so I can do my own taxes which is much cheaper than having someone else to it. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Trust Turbo Tax!
on March 28, 2020
Posted by: AJC554
I have used Turbo Tax for many years now and some of those years involved Rental Income, Sale of Home and Just Plain Simple years. I am now at age 83 and only need Turbo Tax Basic to prepare my tax's. I'll never be using another product.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Program is really good
on March 29, 2020
Posted by: Sandy O
Have been using for 20 years and trust the product.
My only complaint this year is having to enter an activation code every time I open the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly better every year
on March 29, 2020
Posted by: JanePlus
The reason I said "mostly" is that the program keeps reminding me to file a state return. Florida does not have an income tax.
Written by a customer while visiting turbotax.intuit.com