Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
Turbo Tax is Great.
on March 19, 2020
Posted by: Tom514
I've been using Turbo Tax for eleven years now. With the transfer of my ADP info, and importing last years return, it is so fast and easy. Turbo Tax takes the frustration out of doing my taxes. I recommend it to everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
You guys GOT this time!
on March 20, 2020
Posted by: Gjsteede
I didn't have many expenses last year so I though that I would save money by getting the basic Turbo Tax for $30.00 instead of the Deluxe which I usually get for $60. Well when it came time to get through the state tax you got me for an extra $48.00! Next year I go with a different service!!! I've used you folks for years now. No more!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good
on March 20, 2020
Posted by: Justwantout
Had a little trouble with K-1 but worked it out. OK
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax works best for me
on March 20, 2020
Posted by: DNEAL66
Turbo Tax is easy and intuitive. It steps you through every thing you need to do and checks everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on March 20, 2020
Posted by: John R H
I like that it starts with last years returns and makes it easy to retrieve info from financial institutions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
difficult
on March 20, 2020
Posted by: fannie7i8
when u buy the cd its hard to download or it have a difficult time also wont print when u save it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax was miserably difficult to intiate from
on March 20, 2020
Posted by: ce84
Turbo Tax was miserably difficult to initiate from the turbo tax disc I purchased. Then getting a copy to review before I filed was another misery. Also the error check kept asking me to make the same corrections every time I went through the check for errors section.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help thanks
on March 21, 2020
Posted by: Kiel7777777
Quick and easy. Got it done in an hour and got a good refund. Not great, but good. Could be much worse under the current administration. Last year was awful.
Written by a customer while visiting turbotax.intuit.com