Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
Good Experience
on March 17, 2020
Posted by: Cory D
Simple and Easy. TurboTax walks you through the process and helps you when you get stuck.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used it for years
on March 17, 2020
Posted by: Fubsy
Good enough to use again like last year and the year before that
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on March 17, 2020
Posted by: Anonymous
turbo tax its so good, and confidential. it is safe and fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still sets the standard
on March 17, 2020
Posted by: Rich of LZ
I've used Turbo-Tax for years and won't switch. The walk through style makes it a piece of cake.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2019 TTax Review
on March 17, 2020
Posted by: MidlandBob
FAST, EASY AND ACCURATE. Have been using TurboTax for several years and it gets easier every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could be better
on March 17, 2020
Posted by: GetPumped
Wastes your time if you let it. If you're not going to have some significant numbers for charitable giving, you're not going to get any benefit from putting in a lot of info. Why not have it say something like: "if you didn't have over $15,000 worth of giving, don't bother." OK, I know that it depends on what else you've got for deductions, but can't it do something better than 'go silent'?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Lon time user of Turbo Tax
on March 17, 2020
Posted by: Felo El Zurdo
from Miami, FL
Turbo Tax gets easier to use every year. Keep up the good work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I appreciate TurboTax
on March 17, 2020
Posted by: jpdrummo
I appreciate TurboTax, as it makes is easier for a person to complete the taxes generally in an afternoon or two. However I found that this year, there were many more questions that didn't make a lot of sense, or that led you into a section you didn't want because they were ambiguous. I also found that the program seemed to in some cases take information your entered on a first pass, and make it permanent in the document, and I was forced to go into the forms/worksheets to change it, because the original question was gone that asked for the information.
Written by a customer while visiting turbotax.intuit.com