Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
Great software
on March 1, 2020
Posted by: BananaJoe11
First time filing taxes since I've graduated school, TurboTax made it stupidely easy. Only minor gripe was the constant attempts to upsell on random products/services, but easy to dismiss and simple to use.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on March 1, 2020
Posted by: Noneya12587456
Turbo Tax has been my go to for past 10 years and love the interface
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
have used turbo tax for years
on March 1, 2020
Posted by: miller g
turbo tax is very easy to use and understand as you work through it
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It was confusing this year
on March 1, 2020
Posted by: hmarleau
I thought when I purchased the state download that it would include state e filing, but I guess not. It charged me $24.99 in addition to the $39.99 (federal download) and $39.99 (state download) so that is more than I thought I would pay overall. I'll have to look at other products next year that have less hidden fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Something has changed and probably won't again
on March 1, 2020
Posted by: mrr5
TurboTax has been a nightmare money grab this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review
on March 1, 2020
Posted by: Haul
Turbo Tax was such a fast and simple way for me to get my taxes done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
L.D. Murphy Review
on March 2, 2020
Posted by: Larry Murph
Very easy to understand and utilize.
I love how the multiple checks and balances work
I love how the multiple checks and balances work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax-great product!
on March 2, 2020
Posted by: wraco
TurboTax makes the process easier and gives me assurance of accuracy.
Written by a customer while visiting turbotax.intuit.com