Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
Turbo Tax still fast and easy
on February 20, 2020
Posted by: JLSA4E
We have used Turbo Tax for many years and it has always worked well. It is thorough and informative.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always use turbo tax
on February 20, 2020
Posted by: Gables 66
easy to use and does what I need, been using for 35 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax basic
on February 20, 2020
Posted by: farmer brown
easy to use, answered all questions, been using it for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly good
on February 20, 2020
Posted by: thestacy
Installation is bad. You have to go into your computer files to get it to set up, then back into files to get it to install. Seems it should do an autorun automatically.
Otherwise, it's easy to use and love the W2 automatic fill so I don't have to look at my W2.
Otherwise, it's easy to use and love the W2 automatic fill so I don't have to look at my W2.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Federal was great. California State not so great.
on February 20, 2020
Posted by: Lynn B
I like Turbo Tax. Issues with the California State return. Ended up having to dump the W-2 I downloaded and then manually reload to get it to pass error check (Issue id Form 540). Otherwise - Great
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year, another filing breeze with Turbo Tax
on February 20, 2020
Posted by: Highlander53
Imported my Edward Jones account, entered some things manually. No problems for this 89+ old geezer. e-filed with no problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on February 20, 2020
Posted by: tntgreentexas
TurboTax is easy and helpful. Thanks for the service TT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works
on February 20, 2020
Posted by: 40dollarsbroker
Ridiculous you should have to pay $40 to file a return if you download TurboTax to your machine, when it's free if you do it online. Aside from that, it's a good, straight-forward software.
Written by a customer while visiting turbotax.intuit.com