Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
Retired
on February 19, 2020
Posted by: MikeFWB
Turbo Tax makes my tax duties easy and outstanding.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax prep a breeze, the advantage plan is very hard
on February 19, 2020
Posted by: allchargedup1967
Tax prep a breeze, the advantage plan is very hard to change from deluxe to basic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need improve support for estimated tax payers...
on February 19, 2020
Posted by: WmKR
Those of us who pay quarterly estimated taxes are left with error-cleanup at final review for the forms required to show that adequate taxes were paid throughout the year in sync with income. So, at the very end of the process, the "error check" reveals form entries required to report how much income was received in each quarter, to ensure that estimated taxes are paid proportionately. Would like to see some support for this in the "Step by Step" interface.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Again this year
on February 20, 2020
Posted by: vutrin
I have used TurboTax for years and have never had a problem. Love it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use.
on February 20, 2020
Posted by: Jim T
Turbo Tax has been a friend of mine for many years. There was a security upgrade to the downloading of investment transactions this year that I was not able to do, so had to input manually. However with the excellent help of the technician I spoke to on the phone she walked me through the manual input and set me up with an account that should prevent that from happing in the future. Overall, couldn't be more pleased with a tax preparation program.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User for 25 years
on February 20, 2020
Posted by: jonfishing
I have used TurboTax for 25 years without any problems, audits or challenges. Downside now is their charges for filing state taxes and processing refunds are absurdly high.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like turbotax
on February 20, 2020
Posted by: jebrown12345
Very easy to use but it should auto bring personal data over from preious years, like banking info and drivers license.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
you must advice, no more than X return
on February 20, 2020
Posted by: celita12
I filed several times and was rejected. I id not remember I filed last year and was rejected because when rejected first time you should be aware that need a pin code .
You never alerted on the first rejection that might be because "that could be look on last year report"
You never alerted on the first rejection that might be because "that could be look on last year report"
Written by a customer while visiting turbotax.intuit.com