Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
The best system for the Simple Filer
on February 8, 2020
Posted by: none of the above
As usual, I got my taxes done in a couple of hours -- with no pain. Just wished that the program would recognize that a retired person doesn't have an employer ZIP code.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubor Tax is great
on February 8, 2020
Posted by: Coach Sparkman
Turbo Tax does the job and provides an easy and quick way to calculate and submit my tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax
on February 8, 2020
Posted by: gdh12
Turbo tax good i felt got ever thing right and good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use, fast and efficient love it
on February 8, 2020
Posted by: Savedbygrace11111111111
Turbo tax is easy to use, efficient and provides step by step instructions that make the tax process simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply the best.
on February 8, 2020
Posted by: wj501
Fast, intuitive and easy to correct. You may overlook something but they won't.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Has been great for me for many years
on February 8, 2020
Posted by: paperg320
I have used this product for years, and it has always been fairly easy to use, it helps you through some challenging forms, and the help is usually very useful. The step by step method helps you make sure you don't miss anything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on February 8, 2020
Posted by: NatandRob
quick and easy to do, been using turbo tax for 12 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Normally I love turbo tax, but...
on February 9, 2020
Posted by: Roxie4520
I have used Turbo Tax for years and it is usually fantastic! And, overall, this year was the same. However, under federal taxes, wages & income, there is a "Did you take a 2016 Qualified Disaster Distribution". I answered "No." The next screen asked, "Did you Repay Any 2016 Hurricane Distribution in 2019." If you don't fill in the boxes you get recycled back to the "Did you take a 2016, etc., question. If you fill in with zeros and continue, You get "Tell Us More About this Retirement Plan Distribution" and RMD questions. And, so on. It took two of us to figure out to just ignore this and not fill in the repay any questions. We both have advance degrees and spent way too much time on this section trying to be correct and honest. This is a disappointing glitch in an otherwise great product.
Written by a customer while visiting turbotax.intuit.com