Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
EXCELLENT FOR MY PURPOSE
on February 1, 2020
Posted by: GLOCKZILLA2
TURBOTAX RELATIVELY SIMPLE TO USE FOR A RETURN THAT IS RELATIVELY SIMPLE. HAVE UTILIZED FOR YEARS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is an excellent product
on February 1, 2020
Posted by: CharlieDb3
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Turbo Tax was so easy to use and I like that it can pull my w2 forms without having to key in the information.
Turbo Tax was so easy to use and I like that it can pull my w2 forms without having to key in the information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Name is fine
on February 1, 2020
Posted by: AllenF
I think everything that was necessary was inquired about and answered correctly. I've been using the basic package for over 5 years and have had no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden fees for filing state returns
on February 1, 2020
Posted by: upset filer
Turbo tax was great step by step but I was very disappointed with the hidden fees to file state tax. $39.99 to do state and an additional $19.99 to file. Not good. Will make me think twice about using turbo tax next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its great
on February 1, 2020
Posted by: RandyL007
Very easy to use. I have used TurbTax for many years and would not do anything different
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Job
on February 1, 2020
Posted by: Robert B
As in the past your product is easy to use and by far the most cost effective.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love
on February 1, 2020
Posted by: lesley36
only use turbotax for my taxes and in the past my mother introduced me to this product and she is an accountant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent!
on February 2, 2020
Posted by: Rebecca062006
Turbo Tax is easy to follow and covers every detail needed to file your return.
Written by a customer while visiting turbotax.intuit.com