Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
So easy!
on January 24, 2020
Posted by: MB1963
Well done! I used Turbo Tax for 2 years now and will continue to do so!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing
on January 24, 2020
Posted by: TigerMikeMike
Easy to get all the paperwork done!!! It's fast, checks all the boxes to make sure nothing is missed and makes sure you get the maximum refund!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to follow
on January 25, 2020
Posted by: Anonymous
TurboTax was fast and easy, asked all the right questions.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok but cumbersom for my situation
on January 25, 2020
Posted by: SilverLiningSkipper
I have used Turbo Tax for more than 20 years. It has become very large and cumbersome and now they want me to upgrade my MAC hardware to support a new OS that is incompatible with many of my APPS - goodby Intuit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 25, 2020
Posted by: Jlowe4141
I have use Turbo Tax for over 20 years. I have always had a great experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs other entry
on January 25, 2020
Posted by: socrates69
Was not told I had to go to forms to enter some data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 25, 2020
Posted by: Maiden1967
from Daytona Beach, FL
I've used TurboTax for the last 15 years or so. This year for whatever reason it kept being non-responsive. Very annoying. What should have taken a few minutes took much longer waiting for the program to respond.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the TURBO
on January 25, 2020
Posted by: Michael 343
Used Turbo tax for years. always quick and easy. Great product. Wouldn't use anything else.
Written by a customer while visiting turbotax.intuit.com