Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
Great
on May 30, 2020
Posted by: cattyos
Easy Peasy. I always use TurboTax because it walks me through everything. Well worth the investment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax ok
on May 31, 2020
Posted by: george977
added penalty and interest with no explanation bbbb
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Federal is a great deal, but the State is a rip of
on June 2, 2020
Posted by: Kathy K
I feel the federal turbotax is worth the money, however to be charged so much for the state and then have to pay additional to file the state return is ridiculous. I may choose a different product next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Basic
on June 2, 2020
Posted by: Hank Bowls 300
This program would be rated 5 stars if you included one state filing with the basic program. The failure to include a single state filing capability without "upgrading" at additional cost is like fishing without bait.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I enjoy Turbo Tax
on June 2, 2020
Posted by: Cde34rfv
Turbo Tax was easy to use felt all points were looked at.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
lolng time user of TurboTax
on June 4, 2020
Posted by: Vagabond2
This year the software was buggy. It kept returning to the start screen everytime I hit continue. Surface Pro 6 with latest Windows update.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent product
on June 7, 2020
Posted by: Fred07
fast and easy fast and easy fast and easy fast and easy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax.
on June 7, 2020
Posted by: Tyan66
TurboTax makes it possible for me to file my own return saving $200 on tax preparation by others.
Written by a customer while visiting turbotax.intuit.com