Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
I really like Turbo Tax
on May 8, 2020
Posted by: thunderbumper1937
Turbo Tax was easy to use. It walked me through my taxes with ease. I've used Turbo for over 10 years and will continue to use it as long as I live.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time using. Very easy
on May 8, 2020
Posted by: Jimkel
Easy to use. It was a little intimidating because it's the first time ever that I did my own taxes. Over 50 years. Definitely will use in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Getting harder and harder each year to understand
on May 9, 2020
Posted by: Brenda 54
Federal section went pretty smoothly but going to get to State is EXTREMELY difficult to navigate!!!! You take us out to intuit and the screen does not go all the way down so then we are STUCK!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on May 10, 2020
Posted by: Anonymous
The promps were very friendly, the online system was very detailed. The convenient availability of the product was helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on May 10, 2020
Posted by: gunner70
fast and easy to use. best ever. it's better than sliced bread.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use but cost more with extra fees
on May 10, 2020
Posted by: Billy2123
Turbo Tax was easy to follow. It would be nice to have the total cost, including e-file fees listed up front. The process cost more that we expected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on May 13, 2020
Posted by: Kakes808
Turbo tax really helped me out when I needed to send a late tax return! really appreciate their help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product to Use
on May 13, 2020
Posted by: yoda58
I have used Turbo Tax in the past. With all of the new tax changes and codes, tool was easy to use.
Written by a customer while visiting turbotax.intuit.com