Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
SO EASY!
on April 20, 2020
Posted by: stieslau
SIMPLE walked me through the whole thing! Easiest thing I did all day!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still as confusing as ever
on April 20, 2020
Posted by: Francisco7983
For someone who has not studied how to file taxes this site is still as confusing as ever. I was asked to fill out an 8889S and T for HSA, which we've never had to file before. We did not get excess contributions, we have 1095Cs for having insurance from our individual worksplaces, but the system would not let me file through without entering info into the 8889 forms. I entered in all the months for which we had HSAs which was all of 2018, but if this is wrong and we are audited for it I place full blame on the confusing set up of turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great!
on April 20, 2020
Posted by: justtlm
I've been using Turbo Tax for years. Personally, I love it. I gave it 4 stars because there are some sections that could use a bit more detailed explanation for those who are new to doing taxes. Otherwise, it's pretty simple and self-explanatory. It's definitely much cheaper than tax places or accountants.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great. I've been a user many years!
on April 20, 2020
Posted by: NormThib
Fast & easy, but a couple key glitches related to HSA self contributions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
a little slow with a clogged internet
on April 21, 2020
Posted by: Frampy
pretty easy this year. Helpful to have several years of Turbotax on my computer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on April 22, 2020
Posted by: Peachy Keen
Turbo Tax gives you all the information you need to file quickly and easily.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year after year.. Quick, Easy and Fun!
on April 22, 2020
Posted by: StepF
Have used TT for over 20 years now! Loved it then.. still do!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Did the job well
on April 23, 2020
Posted by: Sanantone7777
Have been using for years. This year was a breeze
Written by a customer while visiting turbotax.intuit.com