Customer reviews from turbotax.intuit.com
TurboTax - Basic Federal 2019 [Digital]
Average customer rating
4.3
(1,168 Reviews)
Rating breakdown 1,168 reviews
5 Stars
788
4 Stars
177
3 Stars
80
2 Stars
47
1 Star
76
Customer Reviews for TurboTax - Basic Federal 2019 [Digital]
Customer Rating
5
GREAT PRODUCT
on April 14, 2020
Posted by: kk5295
LOVE THIS fast and easy to file if you have all the paperwork
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on April 14, 2020
Posted by: PGam
Easy to use and file. Did not take a lot of time to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbotax
on April 14, 2020
Posted by: Butch333
Turbotax support was excellent and I will refer this to my friends and family
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but challenging for a self-owned business
on April 15, 2020
Posted by: Kentcomp
I hoped it would help me fill out the forms for my small business but it was tedious to say the least with very little assistance as to what the IRS wanted. It also did not help me prepare to make future quarterly payments, so we're going to use a tax accountant going forward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax works
on April 15, 2020
Posted by: Ken1819
Easy to follow most of the time. Too many advertisements for Turbo Tax services.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love working with TurboTax
on April 15, 2020
Posted by: Cockycjw
Fast and easy to enter info. Questions when I missed something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Could nor send electronically
on April 15, 2020
Posted by: junkmail
could not send electronic version to IRS. software did not like the art of last years 'adjusted gross income' even though it was automatically printed from last years file. Had to send by mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not as good as previously
on April 15, 2020
Posted by: Stu I
I have been using TT for years but was disappointed this year when tax history did not carry over from previous years so I got no year to year comparison (basic stuff like names and ss# did) Also Foreign tax credit required manual calcs - not as good as previous - and foreign tax unused amounts did not carry over
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com