Customer reviews from jbl.com
JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Average customer rating
3.6
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
111
4 Stars
35
3 Stars
35
2 Stars
22
1 Star
43
63%of customers recommend this product.
(
114 out of
180)
Customer Reviews for JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Customer Rating
1
Terrible website
on January 8, 2020
Posted by: JDM22
from Nashville
These headphones look great, but the website is miserable. I’ve tried on multiple devices to buy, but have had no luck. Looks like they’ve lost a sale.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
2
Great sound, poor fit
on June 11, 2020
Posted by: Emjomay
from Redlands, CA
I suppose my ears are simply too small for these ear buds. Even the smallest size feels like something is crammed into my ear. It is difficult to wear them for any period of time without getting a headache. My previous wireless earbuds had many problems, but they fit far better than these do. Do not buy if you have small ears.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 16, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Not great
on August 2, 2020
Posted by: JonesPerson
from Austin, TX
Bought these and returned them after 3 days of trying them out. They connected fine to my Apple Watch, and as far as I can tell functioned as intended.
Fit: Perhaps this style works for some folks, but the suction created by the inside rubber ear piece was irritating and made me constantly feel like I needed to pop my ears. This was the case with all three of the swappable sizes they provide.
Music: The sound quality was acceptable, but not not nearly as good as you’d assume these big ear pieces would be, especially from JBL.
Calls: the poor quality of the mic when making calls was what ultimately killed these for me. Everyone I spoke to on them said I sounded like I was on a CB radio.
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Support, Customer Support, August 4, 2020
Thanks for the honest feedback regarding our JBL Reflect FLOW. We understand it didn't meet your expectations. We're always looking for ways to improve so rest assured this reaches our development team.
Written by a customer while visiting jbl.com
Customer Rating
3
Missing features
on March 8, 2021
Posted by: jwar019
from Round Rock, TX
I did not buy since it is deal breaker for me the fact that you can't go back on songs, and that there are no volume controls. I usually crank the volume up at the end of my workout, and having to reach out for my device to do so is not user friendly. Additionally, there are tracks that help me boost my running time and there are moments where going back on it is really helpful, but then again, you need your device to do so. Very disappointed these basic functions are not included in favor of ambient, which is not really needed.
Response from jbl.comBy Jem at Customer Support, Customer Support, March 9, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow didn't meet your expectations towards the control functions. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
These things are the best buds yet!
on December 27, 2019
Posted by: Fitterbro76
from Seattle Washington
Forget getting all detailed I’ll just say this, when I workout I like to rock out and my rap has to slap!! I get so upset at all these ear buds advertising good sound! Forget good sound I want good “loud” sound and for some ear buds these JBL’s finally do that!! Well worth the money I spent. I only bought them because my Awsome JBL’s that cover the ear started to stink from absorbing my sweat which I didn’t realize what was happening before it was too late. So I recommend JBL make those ear pads water proof or make them replaceable. Replaceable would be cool because you could have different color ones. Some people like to match their workout clothes. Lol
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Good features, but they are too big for my ear.
on December 14, 2019
Posted by: Guntekin
from Baku, Azerbaijan
I ordered it nearly 10 days ago, to the familiar people's flat, and they resend it to me, to Baku. I got them yesterday, was very happy, but when I looked to the mirror, I looked like alien. Doesn't matter good features or not, how to wear them outside if you look ugly. I don't know what to do next. They are too expensive just to left them
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, December 17, 2019
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Its me, not you
on September 16, 2020
Posted by: MonaEB
from Upper Marlboro, MD
I have really small ears and because of that I can't wear all types of earbuds. I purchased yurbuds and they fit wonderfully then I decided to get wireless earbuds and the ear Bud was itself was too big to even fit in my ear. So who have any wireless earbuds that are small I would love to give them a trying.
I would recommend this to a friend!
Response from jbl.comBy JBL, Customer Support, September 17, 2020
We appreciate the feedback you've provided to us. We're sorry to hear that our JBL Reflect Flow doesn't fit well. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Only problem is when you lose the charging case.
on June 2, 2022
Posted by: dmae
from laredo, texas
I bought these and they are overall pretty good, but If you loose the case like I did then you are forced to just buy a new pair because they don't sell replacement cases which is unfortunate.
By Customer Support, June 3, 2022
We appreciate your review on our JBL Reflect Flow. We sell individual charging case, here are the details.The part number is 08-REFTWS-CG2 and it costs $51.48 before taxes and shipping.
Please call us at our number to make your purchase at (877) 871 - 6755. Monday to Friday - 9 am - 11 pm (EST). Friday and Saturday - 9 am - 6 pm (EST).
Please call us at our number to make your purchase at (877) 871 - 6755. Monday to Friday - 9 am - 11 pm (EST). Friday and Saturday - 9 am - 6 pm (EST).
Written by a customer while visiting jbl.com