Customer reviews from jbl.com
JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Average customer rating
3.6
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
111
4 Stars
35
3 Stars
35
2 Stars
22
1 Star
43
63%of customers recommend this product.
(
114 out of
180)
Customer Reviews for JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Customer Rating
5
Love them
on July 27, 2020
Posted by: Steph507677
from Maine
I I bought these about 2 months ago and I love them. I had had a cheaper set of wireless headphones and I accidently let them go through the wash and lost one so I needed new ones. We have had good luck with JBL speakers so I decided to try the headphones, these had the best reviews and were the price range I wanted so I went for it. I am so glad I did because they are a lot better than my old ones they fit comfortably in my ears using the small size pieces provided and I get a much better range away from my cell phone. Sound is great too I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Me.
on July 31, 2020
Posted by: Angskyler
from San Diego, CA
I Loved the products, but my ears R too small ~ not the hole, but the loop around my ear are too small ~ And it’s bruises my ear and it hurts it very bad, I hope that They can make it smaller!!!
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, August 3, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible Quality Control
on August 5, 2020
Posted by: Lee53
from Texas
I got my first pair and immediately the left earbud was defective. It was at a weird angle when compared to the right earbud and sounded muffled. I got a replacement which fixed the problem and gave a new one. Now my earbuds won't charge. Out of the box the case showed 3/4 charge but was dead. I charged it for a few hours then tried again and the buds still won't charge. After wiggling them around I found out that they will only charge if you hold them at a specific angle. That also means they won't turn on when pulled out of the case.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 6, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Work like they should
on October 1, 2020
Posted by: Wavey 7658
from Tennessee
I have had them. For about two weeks and I love them so far
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on October 8, 2020
Posted by: Hdhdhdhd
Great one of the best pairs of wireless headphones
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Same problem as everyone else
on November 10, 2020
Posted by: kc1234
from Greensboro, NC
They're great when they work. comfortable and sound is excellent. After about 6 months, the right one stopped charging. Unfortunately, it's the one that pairs Bluetooth so now they are useless.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, November 11, 2020
This isn't the experience we wanted our customers to have. Our JB Reflect Flow has a one-year limited coverage. Please take advantage of our self-service options here: https://www.jbl.com/support-returns-and-warranty.html
Written by a customer while visiting jbl.com
Customer Rating
5
Love the security of the cushions
on November 25, 2020
Posted by: AshleiRose
from Boston, MA
These are the first in ear wireless earbuds that I am 100% confident won’t fall out my ears. I love that turning the cushions is all that’s needed to lock the buds in place. And the blue color is brilliant.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great True Wireless Headphones
on August 28, 2019
Posted by: Dasagu23
from Riverside, IL
[This review was collected as part of a promotion.] I really love these headphones. They not only look good but are also very comfortable, the fit is very snug and secure. I use these for running and high intensity training without a problem, and I don't need to be worrying about the sweat because these are IPX7 certified. I also like that the headphones bind really well to my ears not allowing outdoor noise, this also helps with sound quality and bass.
The sound quality is really good, they have a very clear and neutral sound, perfect bass and treble balance in my opinion. They can also get really loud without distortion
I think my favorite part of these headphones is the ambient aware feature. You press the button on the left headphone and this activates the built-in microphones to let you hear outside noise without having to take the headphones off.
The battery life is great! Around 10 hours on a single charge without putting them back on the charging case. The case gives you 3 full charges so that's around 30 hours of battery.
The only reasons why I'm not giving them 5 stars is because the charging cable is Micro USB and not USB C. The buttons on the headphones are not so easy to press, I would have preferred touch sensitive ones. And finally that there is no Smartphone app to equalize them.
In conclusion these are the best true wireless headphones that I've tried, even at higher price points.
The sound quality is really good, they have a very clear and neutral sound, perfect bass and treble balance in my opinion. They can also get really loud without distortion
I think my favorite part of these headphones is the ambient aware feature. You press the button on the left headphone and this activates the built-in microphones to let you hear outside noise without having to take the headphones off.
The battery life is great! Around 10 hours on a single charge without putting them back on the charging case. The case gives you 3 full charges so that's around 30 hours of battery.
The only reasons why I'm not giving them 5 stars is because the charging cable is Micro USB and not USB C. The buttons on the headphones are not so easy to press, I would have preferred touch sensitive ones. And finally that there is no Smartphone app to equalize them.
In conclusion these are the best true wireless headphones that I've tried, even at higher price points.
I would recommend this to a friend!
Written by a customer while visiting jbl.com