Customer reviews from jbl.com
JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Average customer rating
3.6
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
111
4 Stars
35
3 Stars
35
2 Stars
22
1 Star
43
63%of customers recommend this product.
(
114 out of
180)
Customer Reviews for JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Customer Rating
5
Perfect device
on October 17, 2019
Posted by: cmoney69
from New York, NY
I got these headphones as a gift. They have great sound and never fall out. The simple touch interactions on the earbuds themselves offer an array of features that take minimal instruction to learn. Great sound blows similar products out of the water.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on October 22, 2019
Posted by: Max123456789
Great set of earbuds that stay in your ear while you're working out. Very comfortable and snug-fitting in the ear. The music quality is amazing and the noise-canceling feature is definitely nice to have.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
very clean sound
on December 3, 2019
Posted by: Edmundelis
from Lithuania
They are quite expensive but not without a reason. The sound is amazing and is not much different from headphones also battery life that is one of the longest that you can find on earphones and much better than any other earbuds also they are quite comfortable. But there is only one thing that I didn't like about these earbuds and that's the buttons, they to hard to click.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Signal interruptions
on December 15, 2019
Posted by: Anonymous
from Ostrava, Czech republic
The sound quality is great. It fits really good and firm, so no need to check them every n seconds. Waterproof feature is amazing. When I finish my morning workout I can go directly to shower. Automatic pairing works perfectly.
What is not so great is the connection. At least from my experience. I've tried to use them with my Xiaomi Mi 9 phone and also with my laptop, but the signal gets interrupted very frequently what I found disturbing and not appropriate for this price category. This is something what should be improved.
Written by a customer while visiting jbl.com
Customer Rating
4
on December 25, 2019
Posted by: Southern
from Jacksonville fl
I don't like the the fact that it freezes on me from my phone great so7nd quality
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
What a Disappointment
on January 8, 2020
Posted by: Neil49
from PTA, RSA
I wish I never bought them. The first pair I had disconnected for a few seconds when I listened to them. This unit got replaced as they did not allow refunds but the scond does the same.
This product is useless, here is why:
- No volume control, only a button to press to talk to other (physical button, not touch)
- Cannot listen to the left one stand alone (Sony can)
- Uncomfortable fit. If you think of wearing them for longer than 30mins, they will start hurting
- Battery life is not 10 hours
- Soft sound, no bass at all. At full blast I can barely cancel out the surroundings.
This product is useless, here is why:
- No volume control, only a button to press to talk to other (physical button, not touch)
- Cannot listen to the left one stand alone (Sony can)
- Uncomfortable fit. If you think of wearing them for longer than 30mins, they will start hurting
- Battery life is not 10 hours
- Soft sound, no bass at all. At full blast I can barely cancel out the surroundings.
Total waste of my money.
tldr; Don't buy, useless sound, uncomfortable fit, unthoughtful tech
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, January 8, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
on April 6, 2020
Posted by: Ca98k
from Nebraska
Great battery life.. Good sound I wouldn't say like far superior to anything else I've owned but I do like that they are completely wireless. I like the features they have though.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great until they quit charging :(
on May 4, 2020
Posted by: BurbRunner
from Katy, TX
I accepted these as a replacement for one of the more expensive JBL units that quit charging (same issue - if the right one doesn’t charge, the set will no longer be able to function once it’s out if battery life). While they worked, they were comfortable, had good sound quality for running, and were easy to travel with (only one small cable to pack, thought usually didn’t need it b/c the charge lasted through many runs). Hopefully the charging issues will be addressed. Waiting to hear whether JBL will replace this second lair. Both failed in under six months. :(
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Suppport, Chastine at Customer Suppport, May 7, 2020
Thanks for your feedback about our JBL Reflect Flow. We're always looking for ways to improve. If you need help with our products, please reach out to our Customer Support via chat or email so we could check your options. http://bit.ly/30JI2G4
Written by a customer while visiting jbl.com