Customer reviews from jbl.com
JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Average customer rating
3.6
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
111
4 Stars
35
3 Stars
35
2 Stars
22
1 Star
43
63%of customers recommend this product.
(
114 out of
180)
Customer Reviews for JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Customer Rating
5
Best earbuds I’ve ever had
on June 4, 2021
Posted by: BrookieNPLA
from Louisiana
I’ve had these for about a year and a half. I wanted to be able to leave an honest review: I LOVE THESE EARBUDS! The only thing that is sometimes annoying about these is they will sometimes come off their little charging ports, power on, and sync to your phone. I’ve heard my music playing in my bag lol. Other than that, they’re GREAT. Music sounds really good and phone calls can be made/received without issue. I use them while doing almost any activity. One of them even fell into a sink full of water and the music never stopped lol; they’re still completely and fully functional. I can’t find them right now and I actually came to this website to get a new pair LOL I just HAD to leave a review! Don’t hesitate! But these!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great to wear but no bass
on June 13, 2021
Posted by: Wja73
from Iowa
This item has no bass and was not cost effective. I found out to late
Response from jbl.comBy Leon at Customer Service, Customer Support, June 14, 2021
We're sorry to hear about what happened. Please try using a different music player and if you're using an equalizer, turn it off to check if the problem will be fixed. You can also try to use a different source ex. (phone, tablet) to check if the sound will be the same. If the problem persists, please contact us so we can check your options: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2
Doesn't ever charge
on June 21, 2021
Posted by: Bwagner
from Pittsburgh, PA
I've had these for about 6 months and ever since I took them out of the package, charging them has been an absolute nightmare. I've tried everything including cleaning them, positioning them just right, etc. It takes me about 20 minutes of fiddling with them each time just to get them to charge.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon at Customer Service, Customer Support, June 23, 2021
We're sorry to hear about what happened. Please contact us, so we can assist you in checking your options: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
1
Charging issue
on July 1, 2021
Posted by: Anonymous
from Sri Lanka
After I used these for a few months I started getting a charging issue where when I charge the case and put my earbuds in they won't charge. Super frustrating when I actually need them they won't have charge. Most of the time they would run out of battery without even using. I bought it from Australia and I'm resident in Sri Lanka and I don't have a solution for this as I can't repair it here. :/ Sound quality is good as JBL is known for that.. but this product is a failure:/
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, July 2, 2021
Please follow the steps outlined in our 'Cleaning Instructions for Re-establishing Charging' guide found in the first link. If the battery issue persists, you may contact our support team for your region using the second link. https://bit.ly/2SDBHNO | https://bit.ly/3eUAnP9
Written by a customer while visiting jbl.com
Customer Rating
2
Get the live300’s
on July 20, 2021
Posted by: Desidawn
from Maine
Lost one my headphones and thought I’d try something else. Super disappointed in the sound.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, July 21, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Reflect Flow didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
3
Great at first. +1 year later, many issues
on August 2, 2021
Posted by: Malx
I got my pair of JBL's a year ago. I bought them after a running store recommended them for me. I sweat a lot when I run, and have broken many... many earphones in the past due to this. I had a pair of Jaybirds for 4 years and they were great, until the left earbud broke. After a year of using JBL's, the left earbud keeps turning off 30 minutes into my run. Between then, I had the regular charging issues. I've had to clean the buds and charging box multiple times. I always make sure the ear overalls are off when charging. But the fact that even after a full night of charging, it keeps dying during my runs is... well... really frustrating.
So overall, if you're buying these because you want to exercise, I recommend you save your money and buy something a little more resistant. If it's just for listening to music and podcasts, then yeah go for it.
So overall, if you're buying these because you want to exercise, I recommend you save your money and buy something a little more resistant. If it's just for listening to music and podcasts, then yeah go for it.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, August 2, 2021
Please follow the troubleshooting steps outlined in our 'Battery and Charging Issues' guide by clicking on this link. https://bit.ly/2T1BMuX
Written by a customer while visiting jbl.com
Customer Rating
4
Overall great!
on August 2, 2021
Posted by: Zac19
The sound is stellar, so crisp and clear, nice bass. Honestly, the only thing these earbuds are missing and it is a MAJOR loss for me is a rewind/replay feature. They have a skip feature but no replay and to me, that doesn’t make much sense. Other than that, I am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
on August 6, 2021
Posted by: Hodown
from Sioux Falls
Total disappointment!
I returned them 2 major issues 1. fit - sure nice i have s.m.l to choose from but that was so irritating to play w silicone pieces that is nearly impossible to put back on the buds … to try fitting 3 sizes took an hour itself because of them things… and they still fall out of my ears… and not loud enough… talk through yep u got that right i want to listen to music but yet these truly allow me to still hear everyone in the room in the meantime so back they went!
I returned them 2 major issues 1. fit - sure nice i have s.m.l to choose from but that was so irritating to play w silicone pieces that is nearly impossible to put back on the buds … to try fitting 3 sizes took an hour itself because of them things… and they still fall out of my ears… and not loud enough… talk through yep u got that right i want to listen to music but yet these truly allow me to still hear everyone in the room in the meantime so back they went!
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 7, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Reflect Flow didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com