Customer reviews from jbl.com
JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Average customer rating
3.6
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
111
4 Stars
35
3 Stars
35
2 Stars
22
1 Star
43
63%of customers recommend this product.
(
114 out of
180)
Customer Reviews for JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Customer Rating
2
Waste of money
on September 21, 2020
Posted by: Anip
I've had nothing but issues with these headphones. They are difficult to connect to bluetooth, the bass on the right earbud comes in and out, and the left earbud does not consistently charge. For the price they shouldn't have these issues.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Suport, Customer Service, September 23, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
Reflect Flow Not Good Sending Back
on October 12, 2020
Posted by: JMwe
from San Diego
I read reviews by some people who hate reflect flow so U was worried about quality. But I own JBK Clup 3 and TWS 125 earbuds so I thought flow would be good. But only 1 earbud works and I do not know why? So I am sending back for refund.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, October 13, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Too heavy for my ears
on October 24, 2020
Posted by: Ruka
from MA
I just received it but I will return it after trying it for 1 day.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Support, Customer Service, October 25, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
microphones r awful
on October 30, 2020
Posted by: Archduketea
from Kyiv, Ukraine
bought this headphones about three months ago. first impression was good. nice battery life, ergonomic fit, etc. but after first month of using I started to notice disadvantages. the main is - awful microphones. really. if u want to talk w somebody this somebody should be really patient, cause the opponent almost can't hear your voice. I bought this item as sport headphones. but talkthru and ambient aware functions r a crap. unless u don't use headphones in ideal conditions like silent home place or on empty gym. but if u will use it outdoors u will not want to use these features after the first few tries. the sound of wind is everything you will hear. even if u r running. not to mention bike riding. and of course they don't have any noise cancellation features.
the other disadvantage is that this headphones don't have any sensors to understand r they inside your hears or outside. sometimes they even can connect to your phone from the case while charging) r u serious?)
I don't mind to pay more and get really great sport headphones.
the other disadvantage is that this headphones don't have any sensors to understand r they inside your hears or outside. sometimes they even can connect to your phone from the case while charging) r u serious?)
I don't mind to pay more and get really great sport headphones.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, October 31, 2020
We've received your feedback and we apologize for the inconvenience. Please reach out directly to our EMEA Support so that we can check your options and help you out: https://eu.jbl.com/support-knowledgebase.html
Written by a customer while visiting jbl.com
Customer Rating
3
Mid Quality
on November 3, 2020
Posted by: Steiner_9er
from LA
I bought mainly because of it is water proof. The microphone quality for heart through is not that great and doesn’t sound natural. I don’t understand the purpose of have one of the sound control settings that just reduce your sound level when if I wanted that I would do it with my phone itself. Music quality is good. Wish it could block out more noise.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, November 5, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
I think I got a refurbished pair
on November 10, 2020
Posted by: Aryzenn
from Huntington, IN
I thought I bought a new pair of headphones but the box was so torn up I’m thinking it was refurbished. Still great JBL sound quality and they connect to my phone well. My last pair one side would stop and start the music and the other side would change the songs. This pair both sides start/stop the music. Kind of a bummer. The new design to enhance fit is nice for a little while but starts to hurt my ear after a couple hours. The main reason I got a new pair is that my other JBL pair only has a 4 hour battery life. The new ones have a 9 which rocks except for them hurting my ears.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible Durability
on November 22, 2020
Posted by: Bob2773737474
from Washington
I bought these earbuds less than a year ago and I have already had to exchange them through warranty twice. The right earbud does not charge correct, and it also randomly just stops working in the sense that it won't turn on, won't charge, and you aren't able to reset it. This is too much of a hassle.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, November 25, 2020
This isn't the experience we wanted our customers to have with our products. Please reach out to our Customer Service for help with troubleshooting and options with your JBL Endurance Peak.
Written by a customer while visiting jbl.com
Customer Rating
2
Useless for podcasts
on December 15, 2020
Posted by: JaNovak
from EU
I like to listen to podcasts while I run, hike or bike. This headphones are useless for that purpose.
TalkThru is useless because it does not pause podcast/music playing. So it continues to play in the back and together with the fact that there is no BACK button it makes podcast listening highly impractical.
Ambient Aware & TalkThru are crap... sounding like you are on the beach. Even my budget active ear protection muffs do a better job at this.
No button to go back?!?
No physical button to adjust volume.
Uncomfortable. I tried all three ear tips & enhancers and even the smallest is uncomfortable to wear. Of course this is subjective.
Sound quality is decent.
I returned them after one day, so I can not report on battery.
TalkThru is useless because it does not pause podcast/music playing. So it continues to play in the back and together with the fact that there is no BACK button it makes podcast listening highly impractical.
Ambient Aware & TalkThru are crap... sounding like you are on the beach. Even my budget active ear protection muffs do a better job at this.
No button to go back?!?
No physical button to adjust volume.
Uncomfortable. I tried all three ear tips & enhancers and even the smallest is uncomfortable to wear. Of course this is subjective.
Sound quality is decent.
I returned them after one day, so I can not report on battery.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, December 16, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com