Customer reviews from jbl.com
JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Average customer rating
3.6
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
111
4 Stars
35
3 Stars
35
2 Stars
22
1 Star
43
63%of customers recommend this product.
(
114 out of
180)
Customer Reviews for JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Customer Rating
5
Great Earbuds!
on April 4, 2020
Posted by: Eddie42
These are great for exercising and running and don't fall out or slip in my ears at all. They also sound very good and the battery lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Must Buy
on April 6, 2020
Posted by: Sr Itison
This headphone is just what I needEd. The sound quality is superbly outstanding.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Just okay...
on April 14, 2020
Posted by: hklein95
from Culpeper VA
I was in the market for really good wireless headphones and I've had many JBL speakers in my life so I decided to try out their headphones. I did some research on these and they had everything I wanted/needed. Sound quality is REALLY good, but they do really hurt my ears after about an hour. I bought these for work as well and people say they can't hear me well and I feel like I have to yell for them to be able to hear me. Overall, I will still use them for the gym or just to listen to music but I still find myself using my wired headphones for the work day.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, April 14, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound!
on May 3, 2020
Posted by: DaveA
from La Habra, CA
It has great sound and amazing bass. I absolutely loved the battery life on these too. Unfortunately one bud stopped working and I had to return them. I didn't get another pair because they were also quite uncomfortable. I would've tolerated it but because one died, it was enough for me to look around for a more comfortable pair elsewhere.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
on May 12, 2020
Posted by: lookingforearbuds
from Statesboro, GA
I am going to return, charging is not stable.
I'm a very technical person, so this is not user error.
I'm a very technical person, so this is not user error.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, at JBL Customer Support, May 13, 2020
We’re sorry that your experience did not match your expectations. We're always looking for ways to improve. Your feedback is much appreciated. However, if you purchased your JBL Reflect Flow directly from our website and are not 100% satisfied with its performance. We are offering a full refund within 30 days from the original date of purchase. Check this link for more information: https://www.jbl.com/support-returns-and-warranty.html
Written by a customer while visiting jbl.com
Customer Rating
2
Charging is faulty
on May 14, 2020
Posted by: Timon_Stoel
from Rotterdam
I bought these half a year ago and was insanely happy with the quality.
For the longest time nothing was wrong but at some point they stopped charging.
I tried it with the cable attached and they worked again.
Few weeks went by and the same issue re-emerged, but this time the cable didn't work either.
It shows me that the earphones are connected to the case, as the red LED is shining, but whether I charge them all night, or keep an eye on it for the day, when I put them in my ears they last 3 minutes and die on me again.
For the longest time nothing was wrong but at some point they stopped charging.
I tried it with the cable attached and they worked again.
Few weeks went by and the same issue re-emerged, but this time the cable didn't work either.
It shows me that the earphones are connected to the case, as the red LED is shining, but whether I charge them all night, or keep an eye on it for the day, when I put them in my ears they last 3 minutes and die on me again.
not recommended
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 18, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome product
on May 21, 2020
Posted by: mcm_USMC97
from Eastern shore , Md
I wish I had bought these sooner. They have excited my expectations and of course JBL has proven again why they are the best. The fit is incredible and they options to adjust and extras are a plus. Quick charge that lasts through my workouts +.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound and light weight
on May 25, 2020
Posted by: BLACKHEARTT
from Brooklyn New York
I’m so happy with my JBL they are so light I forget I have them on great sound
I would recommend this to a friend!
Written by a customer while visiting jbl.com