Customer reviews from jbl.com
JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Average customer rating
3.6
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
111
4 Stars
35
3 Stars
35
2 Stars
22
1 Star
43
63%of customers recommend this product.
(
114 out of
180)
Customer Reviews for JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Customer Rating
1
on February 14, 2021
Posted by: Reap
from Spokane
I purchased JBL ear buds, unfortunately they don't compare favorably with my purchase of Raycon ear bud. The Raycons have the JBLs beat, hands down & they cost far less than the JBLs.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, February 16, 2021
Thanks for taking the time in providing your feedback on our JBL Reflect Flow. We'd like to work with you directly and try some steps with your concerns with your TWS headphones. Please reach out to our Customer Support. We're here to help. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2
Only troubles
on March 6, 2021
Posted by: Kwaakfm
from Ellicott City
Nice sound. Charging won't work. What a crap for this price. Don't buy them.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon at Customer Service, Customer Support, March 9, 2021
We're sorry to hear about what happened. Here are some troubleshooting steps for us to check your JBL Reflect Flow:
1. Please make that the charging case is fully charged when charging the earphones. The LED indicator lights up red when the earphones is charging. Once it's done, the LED light turns off.
2. Check the charging port for any debris or bent pins. Try moving or wiggling the charger around the charging port, see if there a sweet spot where the earphones would successfully charge.
3. Try using a different micro USB cable and wall charger to check if the charging case will charge.
4. Try plugging the charging case into a different power source ex. (laptop, power outlet).
If the problem persists, please contact us so we can check your options: https://support.jbl.com/us/en/#contact
1. Please make that the charging case is fully charged when charging the earphones. The LED indicator lights up red when the earphones is charging. Once it's done, the LED light turns off.
2. Check the charging port for any debris or bent pins. Try moving or wiggling the charger around the charging port, see if there a sweet spot where the earphones would successfully charge.
3. Try using a different micro USB cable and wall charger to check if the charging case will charge.
4. Try plugging the charging case into a different power source ex. (laptop, power outlet).
If the problem persists, please contact us so we can check your options: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2
Sounds good, charging sucks
on June 3, 2021
Posted by: Kryten
from Tucson
Had these for about a year. A few months into owning them, the case would lose most of its battery just charging the buds. Cleaned the buds per JBL recommendations and all seemed fine. About a month ago, nothing would help. While charging buds, the case would flash on and off and deplete the battery in case overnight. The buds just would not make good contact to work. I would not recommend these to anyone, many other, sometimes cheaper, options available.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, June 4, 2021
Thank you for bringing this to our attention. Please follow the troubleshooting steps outlined in our article 'Battery and Charging Issues' guide found in this link. https://bit.ly/3blwbWY
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing!
on August 17, 2019
Posted by: Panecs
from California
[This review was collected as part of a promotion.] Over all the sound quality is fantastic, they fit perfectly in my ears and are very comfortable for long time used. The design is nice and stylish so I recommend many people to buy them!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love it
on August 23, 2019
Posted by: Henry1987
from Miami
[This review was collected as part of a promotion.] I have been using them and so far the sound is great. They fit me perfect.
When i am at the gym i dont have to worry about my earbuds falling.
My love to use them while she is cooking.
When i am at the gym i dont have to worry about my earbuds falling.
My love to use them while she is cooking.
Great product JBL !!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great ear buds with nice features
on August 23, 2019
Posted by: Youngblood
from Birmingham, AL, United States
[This review was collected as part of a promotion.] These ear buds have great sound. Can listen all day at work without recharging. Secure fit in the ear with no fear of them falling out. The Talkthru/Ambient feature is really nice too. You don't have to remove one to hear clearly. When I master all the manual controls I'll give them a 5 star rating.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
A whole new level of adaption
on August 23, 2019
Posted by: Crossmusic
from New York, New York
[This review was collected as part of a promotion.] I received this a few days ago and I decided to put it to a test best way I can figure out is what better than the city of New York with all the noise that goes on I wanted to try out different places of using use inside my household it works great with keeping out outside noise absolutely enjoy that you can use ambient awareness function to block out the noise or to be allowed so that way you could keep focus on your outside surroundings works great for when you need to be in the zone in the gym so you can just focus on your music while working out or even on a phone call I highly recommend this for anyone that is interested in finding Gear 2 work with whether in the gym or at work the button functions are fine only thing that I've noticed is that there's no way to increase the volume by the earbuds themself battery life seems to be well
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Super Quality! JBL does it again!
on August 24, 2019
Posted by: boudreaux
from Denham Springs, LA, United States
[This review was collected as part of a promotion.] I got the Reflect Flow wireless earphones a few days ago. They have crystal clear sound and the bass is amazing. I have issue with other wireless falling out of my ears. These stayed put and are very comfortable! I was amazed at how well they stayed in my ears until I took them out. I love that they are waterproof so I do not have to worry while I am working out about sweat. They stay charged all day, too. That is huge. These earphones are awesome!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com