Customer reviews from jbl.com
JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Average customer rating
3.6
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
111
4 Stars
35
3 Stars
35
2 Stars
22
1 Star
43
63%of customers recommend this product.
(
114 out of
180)
Customer Reviews for JBL - Reflect Flow In-Ear Wireless Sport Headphones - Teal
Customer Rating
3
JBL Reflect Flow - fair
on August 23, 2019
Posted by: robd6801
from Atlanta, GA, United States
[This review was collected as part of a promotion.] Considering I received the product late and I'm being rushed to provide a review. The sound as far as music is classic JBL excellent quality that I would expect, but the issue I have is with the phone calls. A noticed on a couple of calls people could not hear me and I heard echoes in the background, but like I said I only received these last weekend and I've been trying to use every single day to have a true experience with them.
I would recommend this to a friend!
Response from jbl.comBy Kris, Customer Service, August 26, 2019
Thanks for posting a review. We always look for ways to improve our current products and future product line. Your feedback is much appreciated. If you purchase the JBL Reflect Flow directly from JBL.com but are not 100% satisfied with its performance, you can return it for a full refund within 30 days of the original purchase date. https://www.jbl.com/returns.html
Written by a customer while visiting jbl.com
Customer Rating
1
Returning after one use
on February 20, 2020
Posted by: never again 1
from Montana
Received these yesterday. Used them at the gym tonight. Had to refrain from throwing in the garbage after 5 minutes. The WORST signal reception of all wireless headphones I've owned. In one hour I was able to listen to about 3 minutes of music total, even though my device was playing music the entire time. I thought maybe it was interference from another device or something. I tried them again at home, no other devices running. Still have AWFUL reception. I can't describe how frustrating this is. I am so disappointed I don't think I'll ever consider a JBL product again.
No, I would not recommend this to a friend.
Response from jbl.comBy Lexie, Customer Support, February 21, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow didn't meet your expectations. We're always looking for ways to improve, so we'll make sure to pass this along to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Nice sound most times
on May 5, 2020
Posted by: Richard36
from North Dakota
They put out good sound but i wonder if i may have got a defective pair. Mine cut in and out sometimes watching videos or listening to music.
Response from jbl.comBy Jem G., Customer Support, May 7, 2020
Thanks for your feedback. To isolate the issue, you can try to pair and connect it with another device. Also, please make sure that there are no wireless devices near the JBL Reflect flow and your music source to eliminate any interference. If you need more help, please reach out to our Customer Support at https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
1
Not good for smaller ears!!!
on May 20, 2020
Posted by: ZEROEDIN16
from Arapahoe Nebraska
The day after I bought these headphones I used them for mowing for more that 8 hours and after an hour of having them in my ears hurt from the size of the bud pushing my ear apart. They are not comfortable to wear even with the smaller fits in them.!!!
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, May 20, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Features!
on May 29, 2020
Posted by: Dave Grohl
from Nola
I bought this a week ago and straight up flameeeeeeeee
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Not Happy with product
on June 4, 2020
Posted by: Bigcity
from New York
Not very loud at all. Could barely hear when around people talking
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 7, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Reflect Flow did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound quality!
on June 17, 2020
Posted by: Sarah11
from Iowa
I've had these for a week now, and I think I've used them every day. I had to switch to the smallest sizes for the most comfortable fit, but they feel secure in my ear and the sound quality is fantastic. They also have amazing Bluetooth range. I love being wire free and able to walk across my work building without losing connection. Absolutely worth every penny. Cannot recommend this pair enough. I only wish they were available in pink and compatible with the app.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Fantastic
on July 2, 2020
Posted by: Selissen88
from Green Bay, WI
This is my first pair of earbuds ever, so I don't have anything to compare to. These are fantastic! Love them. Will definitely be looking into more JBL products in the future.
I would recommend this to a friend!
Written by a customer while visiting jbl.com