Customer reviews from jbl.com
JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Average customer rating
3.7
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
64
4 Stars
26
3 Stars
13
2 Stars
6
1 Star
26
71%of customers recommend this product.
(
90 out of
126)
Customer Reviews for JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Customer Rating
1
Broke
on August 26, 2019
Posted by: Paul56
from Minneapolis, MN
The right ear piece that i suppose connecta the two ear pieces to your phone broke and won't charge anymore. For the very few times that it will charge it will only play music for about 30 seconds then cut down the volume by at least 75% for the rest of the time that i listen to music. They only fell out of my ear once. I didnt think they would be so fragile. i would not recommend this products.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, Customer Service, August 28, 2019
We're sorry to hear about your experience. We'd like to get more information from you to sort this out. Please submit a case request, and our Customer Support Team will be happy to assist you. https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
1
Sound very low quality
on August 20, 2019
Posted by: pazmar
from indiana
Nice design, but horrible sound!!! too much money for the product.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, August 24, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL UA Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
4
Comfortable
on August 20, 2019
Posted by: AzHughes
from Utah
Had them about a month or so. They are comfortable and stay pretty much in place. However for some reason when walking or running the Bluetooth connection cuts in and out until I stop.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
left earbud keep poweroff all the time
on August 19, 2019
Posted by: asafno
from israel
i have them for almost 6 months , the left earbud is keep power off itself from time to time during music listening , very distressing thing during working in gym .
i do not have solution for that yet.
thanks
i do not have solution for that yet.
thanks
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, August 22, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can assist you: http://www.harmanhouse.com/index.php?route=information/contact
Written by a customer while visiting jbl.com
Customer Rating
5
Love these headphones
on July 22, 2019
Posted by: Teemarie37
from Texas
I'm so happy with these headphones. The sound quality, very comfortable in your ear, the bionic hearing and ambient aware are great features. Super happy with my choice. Why are you still reading this? Hurry up and order yours! #LovemyUAtruewirelessflash
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
not worth it
on July 16, 2019
Posted by: ach6342784945
from tn
they dont compare to airpods for even more money without the h1 chip and how the left earbuds connect to the right instead of each of them separately. and not to even mention the audio delay
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 20, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
I liked the whole 5 hours that they lasted me..
on July 13, 2019
Posted by: Yougod
from Dulles, VA
I really enjoyed having these because they satisfied all the needs that I wanted for my work-outs; true-wireless, talk-through, ambient aware, snug but comfortable fit, and "high quality". I used them for 3 work-outs and partway through the 3rd work-out, the right ear but beeped and dropped out. I thought that maybe I had been docking it incorrectly and it ran out of batteries. I recharged them for a whole day to find out that the right ear bud is completely unresponsive besides a red light that turns on for about 10 seconds when I initially dock them in the charger. When I undock it to pair up or when I press and/or hold the button in nothing happens.
They were really nice when they worked and I wished they weren't broken. Returned for refund.
They were really nice when they worked and I wished they weren't broken. Returned for refund.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, Customer Service, July 16, 2019
Thank you for your review. We're sorry to hear about your experience, but we appreciate you bringing this issue to our attention. Your feedback helps us get better.
Written by a customer while visiting jbl.com
Customer Rating
5
on July 8, 2019
Posted by: Byrd
from New Orleans,la
I bought them a few months ago and I really enjoy the sound that they give
I would recommend this to a friend!
Written by a customer while visiting jbl.com