Customer Reviews for JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Customer Rating
1
Disappointed
on June 8, 2021
Posted by: JBLsux
Hello! I purchased these JBL UA BLE earbuds about 90 days ago. Already one earbud is completely dead and unable to charge. I purchased these these over other brands because of the JBL name and the quality they have been known for. It’s frustrating knowing I paid so much for these when a cheaper pair would have given me better results. Beside the defect I’ve encountered, the sound is lower than other models and I find myself on the highest volume while running.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, June 9, 2021
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL UA True Wireless Flash. Please reach out to our Customer Support at https://support.jbl.com/us/en/
Not long after downloading the app for these my other apps began to crash. I don't have access to a large amount of apps on my phone.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, March 23, 2021
Our UA True Wireless Flash is not supported with our JBL Headphones App. Supported models are: - JBL CLUB700BT, 950NC, ONE, and CLUB PRO+ TWS - JBL LIVE220BT, 300 TWS, 400BT, 500BT, 650BTNC, LIVE FREE NC+ TWS and LIVE PRO+ TWS (China SKU), LIVE460NC, LIVE660NC, LIVE PRO+ TWS, TOUR PRO+ TWS, TOUR ONE Global version - JBL EVEREST ELITE100, 150NC, 300 and 750NC - JBL REFLECT AWARE and REFLECT MINI NC
I bought these buds they look great but they can't even stay connected to each other between your head. Only one side works half the time. If your phone is not within 2 feet of you good luck. I'm returning mine don't do it guys. These are trash
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, December 23, 2020
We appreciate the feedback you've provided to us. We understand that our UA JBL True Wireless did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
I like how snugly these fit my ear. I can't stand feeling like my ear buds are about to fall out - especially for as much as I pay for them! That being said, I promptly lost the left side in the truck somewhere. It just popped out of my ear, and I haven't found it since. Thank God I have the "master" one, and I just use it. I like the recharger (convenient, closing, fits well, good connection), and the battery power is good. I do not like it's sensitivity to other Bluetooth connections. I lose connection to my phone call whenever anywhere near one of my other Bluetooth devices. This is very embarrassing during business calls, and especially happens while I'm driving. The call fades out, then comes back in again about :10 seconds later, so I miss what my caller is saying. So far (owned for <1 yr.), they have not physically fallen apart like my expensive Bose earbuds did.
I bought this to try to test out if JBL is any good. I was very impressed with the end result. At first the ear pieces are pretty tight in your ears but they quickly adjust over multiple uses. Once they are bent to your ear shape, they feel like they're not there. I love the quality of the build and the sound of these. The TalkThru and AmbientAware are pretty useful as well! One complaint that I have though is when trying to push the button on the earpieces, they tend to push more into my ear. Nothing too major but it does get uncomfortable having to adjust it. Overall I love these headphones!
I've had these for a while. Always seemed to have trouble with the microphone, whether it was calls or ambient noise / TalkThru. Other than that I like the earbuds because I tend to have a difficult time keeping earbuds in without the wings. I like the sound produced, but can only use indoors due to the microphone issues.
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Support, Customer Support, July 28, 2020
We'd like to get more information regarding your microphone problem. Please reach out to our Customer Support at https://bit.ly/3etA1v8