Customer reviews from jbl.com
JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Average customer rating
3.7
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
64
4 Stars
26
3 Stars
13
2 Stars
6
1 Star
26
71%of customers recommend this product.
(
90 out of
126)
Customer Reviews for JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Customer Rating
4
Love these headphones!
on November 22, 2019
Posted by: Gsofia76
from Kansas City, MO
I bought these and the sound has been amazing! My only gripes are that you can’t Really have one ear bud in and one in the charging case, which is not usually a big deal, and that when I dropped the charging case the first time, the case does not want to slide open and close properly now.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Worst earbud
on November 20, 2019
Posted by: Abumaryam
from Dubai
I bought it a week ago and found it very difficult n uncomfortable to wear... always pain in the ear... no app or any support to do any kinda change the settings... JBL is stooping to a low level by making these kinda mediocre stupid ear buds with hefty price tags definitely a flop from JBL not worth buying...
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 23, 2019
We appreciate the feedback you've provided to us. We understand that our UA JBL Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Ehhhh
on November 19, 2019
Posted by: BobHope26
from New York, NY
Bought this a few months ago. Great headphones but the case is a TERRIBLE design! The ear buds get loose in the case all the time and will connect to my phone when I don’t need it to, over and over and over again. And now it will barely connect to the charging case, even after being wiped off and cleaned numerous times, so I won’t charge.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, November 22, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the UA True Wireless Flash didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. If you need more help, please reach out to us here: https://bit.ly/34bKxTj
Written by a customer while visiting jbl.com
Customer Rating
1
Poor quality
on November 5, 2019
Posted by: Sunil Joseph
from VA
Stopped working within one month of purchase. Actually after the very first charge. Now returned it and they say it will take more than month before I get a replacement
No, I would not recommend this to a friend.
Response from jbl.comBy Kris A, Customer Service, November 6, 2019
We're sorry to hear about your experience. We can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Let us know if help is still needed by replying to the email that one of our Customer Support sent you.
Written by a customer while visiting jbl.com
Customer Rating
1
Cancer buyer beware!
on September 28, 2019
Posted by: Nicky5
from Bensalem pa
These ear buds cause cancer and reproductive issues. It’s on the box.Yea that’s what I want in my ear. Why would you make them like that if you know it causes cancer. Buyer beware everything about theses buds are big and huge, ear buds are big, charging case huge, plus slides open to easily, makes your pocket bulge.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, September 30, 2019
Proposition 65 is a California law that requires businesses to provide a warning before exposing individuals in California to any of 900-plus chemicals that California lists as a carcinogen or a reproductive toxicant. The law includes specific warning language that can be used by businesses to comply. The specific warning language is called a “safe harbor.” The Proposition 65 warnings are required only under California law and since Harman sells products throughout the U.S. we do not know where each item will ship. We have no alternative except to place the Prop 65 warning on all of our products regardless of where they are sold.
Harman is committed to making products that comply with all applicable laws and that are safe to use. California’s Prop 65 is not a product safety law, but a chemical right-to-know law. We believe our products are safe when used as intended. For more information go to: https://oehha.ca.gov/proposition-65/general-info/proposition-65-plain-language
If you have any questions about any of our products, please contact: LA.PROP65@harman.com
Harman is committed to making products that comply with all applicable laws and that are safe to use. California’s Prop 65 is not a product safety law, but a chemical right-to-know law. We believe our products are safe when used as intended. For more information go to: https://oehha.ca.gov/proposition-65/general-info/proposition-65-plain-language
If you have any questions about any of our products, please contact: LA.PROP65@harman.com
Written by a customer while visiting jbl.com
Customer Rating
3
Not that good
on September 27, 2019
Posted by: Nicky 5
from Bucks county
I bought the buds 2 days ago. They are to big compared to other ear buds. Not comfortable at all, sound is tinny for the size. For 170.00 they could be better. What’s with the wings, they don’t fit right with them. Make them smaller they will fit better. Make the base better too.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, September 29, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our UA True Wireless Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
4
Great but not best
on September 13, 2019
Posted by: Jaishil
I used this earphone in Gym and in site. For short time it is great but when you use this for longer day, you need more comfort so you can work easily
Written by a customer while visiting jbl.com
Customer Rating
5
Great
on August 29, 2019
Posted by: Wills0190
from Atlanta ga
Use it every day and battery life has lasted the whole week. Can't recommend enough.
Written by a customer while visiting jbl.com