Customer reviews from jbl.com
JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Average customer rating
3.7
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
64
4 Stars
26
3 Stars
13
2 Stars
6
1 Star
26
71%of customers recommend this product.
(
90 out of
126)
Customer Reviews for JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Customer Rating
2
Not at all worth the frustration
on March 22, 2020
Posted by: Brock A
from Fort Wayne, IN
I'm now on my second set of these. The first set the left just stopped charging or working for no reason. They were only used maybe 5-10 times. I love the idea of these, and that they're water resistant, and the fit/how securely they stay in your ear.
Now, in my second pair of these they will pair with only one thing at a time. Meaning that if they are paired with your phone you have to redo the whole process to use them on your computer, and then start like new on your phone, and so forth. They aren't remembered like the AirPods are. Also, they choose when they'll work and play audio and when they won't. They are paired to my computer right now and all of the settings are to play from the in-ears. But, silence... nothing... They are NOT DEPENDABLE when it all comes down to it. Get something else. I regret spending money on these. While I typically love JBL, and they definitely make some amazing products, they missed the bill here.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Customer Support, March 23, 2020
Thanks for your feedback about our UA Wireless Flash. We're always looking for ways to improve. We'll make sure that this will get to the right team. Please know that you can reach out to our Customer Support. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
1
Too pain my ear
on March 16, 2020
Posted by: Manoj009
from Dubai
Sound is ok but i can't listen music more than 15 minutes because too pain my ear then no volume adjustment on earpuds and not good connecting. I am really disappointed by jbl
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, March 17, 2020
We appreciate the feedback you've provided to us. We understand that our JBL UA True Wireless Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Started out great but now they're unusable
on February 29, 2020
Posted by: Philofori
from Accra, Ghana
This was a gift from my brother who lives in the States. The whole point of getting these was so i can run and not worry about sweat damaging them. I had 2 normal ones (not JBL) that did not last, but they were not engineered for sports so i understand.
So you can imagine my insistence on getting this particular type. My brother purchased them in the States and sent them down to me in Ghana in August 2019. They worked perfectly, i'm not some sound aficionado so i won't talk about sound quality and what nots.
Sometime in December, i was halfway through my morning run and the sound cut out. I had charged them the previous night so i was wondering what could be the problem. Whenever i tried them on, a purple-ish colored light (only blue and red lights flash on this unit) would flash and nothing more happens. I got home and tried charging them and still no luck. Kept fidgeting with them all day until by some miracle they started working again.
Today, same problem occurred again. No amount of fidgeting gets it to work unfortunately.
Now it even takes forever for the right earpiece to begin charging. Sometimes the red light keeps blinking intermittently for minutes and simply goes off. There's no blockage at the contact and none of them is broken, and i even tried charging from a power source, same results. You should see this unit, i could tell you it was new and you'd believe it, really kept them well.
The left one charges fine but unfortunately, the right piece is what drives the unit so you can imagine what happens when that one goes haywire. To say i'm super disappointed is an understatement. Before i just throw them away and stay away from JBL entirely, guys, what is the way forward?
PS: Your add video tab wants a youtube video so i've attached a picture instead.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
Ear-Buds Defect
on February 23, 2020
Posted by: kyle88
from UAE
Hi! I would like to ask why my Under Armour True Wireless Flash only last less than a month?
Can someone help to fix it because the right ear-bud is not working anymore in less than a month. Sound is good but the problem I do not know what happen with the right ear-bud because suddenly it did not work.
Hoping you could help me.
Thanks
Response from jbl.comBy Chastine, Customer Support, February 23, 2020
Please reach out to our Customer Support so we could try some troubleshooting steps with your UA True Wireless Flash. Our units have a one-year limited warranty. Please choose your location from our country selector page to contact our Customer Support. We're here to help. https://www.jbl.com/countryselector
Written by a customer while visiting jbl.com
Customer Rating
5
Pumped up bass for you most intense workoutss
on January 14, 2020
Posted by: Sameer257
from Chicago, Illinois
I've been using this earphones for 3 months. This are the best workout earphones for running and heavy lifting exercises. They remain stable and does not fall off. The bass is on the heavy side, its pumped up and clear. The treble is good too. However, the mids are on low side.
The only problem is that it hurts after extensive use, for short period it is fine.
The only problem is that it hurts after extensive use, for short period it is fine.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome features, very easy to use,
on January 3, 2020
Posted by: Mbrules1
from Ofallon, Mo. 63366
I bought this product about 3 weeks ago. I love them, I've had ear Buds before nothing comes close to these
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome earbuds
on December 31, 2019
Posted by: Tlk362
from Youngstown ohio
Son was extremely happy with these. Love your products
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on December 28, 2019
Posted by: Elmo7
from Denver co
Granddaughter loves them. She said the sound was good and all the reviewing she read were correct
I would recommend this to a friend!
Written by a customer while visiting jbl.com