Customer reviews from jbl.com
JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Average customer rating
3.7
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
64
4 Stars
26
3 Stars
13
2 Stars
6
1 Star
26
71%of customers recommend this product.
(
90 out of
126)
Customer Reviews for JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Customer Rating
4
Love this headphones!
on May 12, 2020
Posted by: ryry45
from Atlanta
I really enjoy these headphones! The quality and sound is great. My only critique is that it took me awhile to find the right ear piece.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great fit and connects quickly
on May 5, 2020
Posted by: Joereviewsstuff
from MA
It took a little bit to get used to them. Glad they came with a few different sizes. Now they fit great. It takes a few times for them to connect with my different devices but overall so far so good!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
on May 4, 2020
Posted by: BarelyGaming22
I’ve been using these every day for a bit now and the sound quality is awesome and the bass is awesome! Great headphones. I did not see any instructions to connect just the left earphone to my phone. It also takes a bit longer than expected to connect to my iPhone, and every fit for the buds themselves hurts my ears. When I receive a call, it does not automatically connect to the headphones, so I have to manually do it every time. I also have issues where if Im in a call the headphones won’t connect to eachother so I only hear the sound in my right ear. Ending on a positive note, the Ambient sound is awesome!
I would recommend this to a friend!
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, May 7, 2020
Thanks for your feedback about our UA Wireless Flash. We're always looking for ways to improve. If you need help with your earphones. Please reach out to our Customer Suppport so we could check some settings. You may chat or send us an email here: http://bit.ly/30JI2G4
Written by a customer while visiting jbl.com
Customer Rating
3
Not loud enough
on May 2, 2020
Posted by: joey11111111112
from Minnesota
I love the jbl brand and speaker wise will continue to buy but this is the only earphone I've bought and it will be my last. They sound great but no matter what size ear pieces I still hear way too much noise around me. And yes it is on the right setting from the left ear piece
No, I would not recommend this to a friend.
Response from jbl.comBy Homer, Customer Service, May 4, 2020
We appreciate the feedback. We're always looking for ways to improve. We'll make sure your feedback gets to the right team.
Written by a customer while visiting jbl.com
Customer Rating
1
Will Not Work With FITBIT IONIC - Outdated Tech
on April 29, 2020
Posted by: 3n7r0py
from Los Angeles, CA
I opened the box today. I fully charged them. I went out to test them on a run. Simply put, the Bluetooth technology in these is outdated and cannot compete with BLE(Bluetooth Low Energy) items. Also, many BLE headsets are available at one third of the price of these. Do not waste your time buying these as there are many better options for cheaper. I repeat, these nor any Bluetooth headphones will work with FITBIT that are not Bluetooth 4.1 or later. 5.0 has been available since 2016-17.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 4, 2020
We appreciate the feedback you've provided to us. We understand that our JBL UA True Wireless Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Quality sound
on April 24, 2020
Posted by: Cdempsey
from Tennessee
I've had beats and other quality headphones in the past, but these make the others feel cheap. Fit and comfort are top notch, and stay in even with rigorous activity. One issue I have is every now and then bluetooth connection seems to be lacking but overall great ear buds.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Well built and great fit
on April 21, 2020
Posted by: DJ208
from Boise
Only flaw is that if you want to run a single earbud you must use the right side — the right side establishes the Bluetooth connection. Otherwise, these earbuds have been fantastic for using around the house (chores) and for running. I usually only run a single earbud unless I need to also use them as ear plugs. Good bass and sound isolation once you find which size of inserts and wings work for you. Works well with my Apple Watch, iPhone, and Mac mini. I had to turn Bluetooth off of previously connected devices to get a new device to discover them, but after the first time I only need to disconnect them to change devices. Comfort is ok, I suspect they will be a little less comfortable after more than a couple of hours.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Poor Quality for the Price
on April 2, 2020
Posted by: reevej3
from Minneapolis, MN
I have had these for about 3ish months with almost daily use the last 1 month or so. I have had nothing but problems with the left ear bud since day one. I will be on a phone call and after the first 3 -5 minutes the left ear bud will just shut off and be disconnected. It's almost as if the buds are not charging in the charge port even though I'm getting solid red lights. Recently, I have noticed that I will put the buds in the charging case and once the left one is fully charged it will begin to blink blue (the right one doesn't do this). So then when I go to use it again the left one will be dead and drop/won't connect. Even though I just pulled it out of the charger (the charger works because I don't have any issues with the right one)..... For the price I paid and the brand names on them I expected far better.... What's better is once the left one gets disconnected you have to disconnect the right one to repair the left one to the right one and then repair both to my phone......
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Customer Support, April 2, 2020
This isn't the experience we wanted our customers to have with our products. The earbuds of our UA True Wireless Flash should automatically sync. Please reach out to our Customer Support so we could try some troubleshooting and check your options. We're here to help. https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com