Customer Reviews for JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Customer Rating
1
Left ear doesn't charge or connect
on September 9, 2020
Posted by: Mike A
from PEI, Canada
My 16yr old son saved his money to buy these a few months ago. Not long after he was telling me he was having problems with them charging. I didn't pay too much attention until one day I was working out with him and he only had one ear piece in. I asked why and he said the other one died. I gave him my earbuds and took his. The left ear will charge if you sit there and move it every 5 min, other than that, no charge. Last time I used them I made sure the lights were on both earbuds, 3 days later at the gym, right out of the box the left one was dead.. Contacted jvc twice with no reply. Great when they work, but they didn't work too long..
So, I've had these for a little over a year and am writing the review while looking for replacement headphones. My current pair have worked pretty reliably, but the battery life has been in decline for a month or two....and now they don't hold a charge at all. The only real issue I've had prior to this is occasional difficulty getting connected, which generally was resolved by just putting them back in the case to "reset" them. Otherwise, the comfort and sound has been fine, pretty much what I expected.
Response from Under ArmourBy UAExpert, UACustomerService, July 30, 2020
We appreciate you taking the time to provide us with this feedback and have forwarded your review to our Product Development Team for examination.
I work out 5-6 days a week and these were one of my favorite purchases. For the first 4 months the headphones worked great. Then the left headphone started not connecting. It would take 2-3 times to get it to connect. I never have a problem with the right ear bud. Then when i did get the left ear bud connected it would work for about 15-20 minutes and then would shut itself off because of no power. It was as if the left ear bud wasn't charging. I watched when i put it in the case and the charge light for the left ear bud would stay on for about 1 minute and then shut off. I now can not get the left ear bud to charge. I tried these instead of ordering my 3rd pair of Jaybirds and really liked them. I now regret doing this...very frustrating.
Response from Under ArmourBy UAExpert, UACustomerService, May 12, 2020
We are very sorry these headphones were not meeting your performance expectations all around. Our Product Team is constantly working to develop gear that best suits our athletes and their needs. Your feedback is very valuable to us, as we will use it to ensure we improve upon this in the future!
These are great at canceling out sound and the sound quality is good. The only reason I gave it a 4 stars is because the price that I paid I would’ve liked that it lasted longer than 2 years. I always handled them with care. I never put them in water, and always charged appropriately.
Just purchased, but the left bud Talk-Thru & Ambient Aware not function
on April 27, 2020
Posted by: Honhondaddy
Gender:Male
i'm a customer from Hong Kong
Just purchased the UA True Wireless Flash Headphones... but found the Talk-Thru & Ambient Aware functions failed after pressing left ear bud (as per said 1-click and 2-clicks), instead, it pauses music and makes redial.
Failed to reset it but placing ear buds inside charging case as per FAQ/Trouble shooting direction
for the Sound: i'm a Bass lover but feel that the Bass is too much (like the brand Bxats)
Response from Under ArmourBy UAExpert, UACustomerService, May 13, 2020
We highly appreciate the honest feedback, as we are always looking for ways to enhance our athlete experience!
I’ve had these earbuds for over a year. They started out as really nice earbuds and have a lot of features that you’ll probably never use. They fit pretty good and the sound quality competes well against other competitors in this price range. However, the last few months one of the earbuds only charges to about 50% while the other charges to 100%. This is really unfortunate since they rely on each other to work. If the control earbud dies, you can’t use the other one. I’ve cleaned the connections on the case and made sure the case was fully charged. I wish this could be fixed.
The best headphones I've owned and I've had lots of different brands, the talk thru is absolutely amazing I bought these not to work out but for work. I do stuco on building and these are amazing I can hear everything well I listen to music as I work. The ear tips are amazing when I'm 30-50 feet on scaffolding they do not fall out. Overall they are just amazing
Fit snugly in my ears and the sound balance with ability to hear your surroundings is perfect. Long battery life. Also use them to ride my motorcycle...works as both music provider and hearing protection ;-)