Not very happy these were bought as a gift less than a yr ago and they don't hold a charge contact customer support and they give you the run around. You would think buying from a big company would make things easier. Charging case says fully charged but won't last longer than 45 mins
No, I would not recommend this to a friend.
Response from Under ArmourBy UAExpert, UACustomerService , October 12, 2022
We're very sorry to learn of the issues you are experiencing. Our team will be reaching out to you to address your concerns.
battery life sucks, and earbuds no longer fully charge. I maybe get 20-30 minutes out of them before they shut off.
No, I would not recommend this to a friend.
Response from Under ArmourBy UAExpert, UACustomerService , September 9, 2022
We are very sorry these headphones were not meeting your performance expectations all around. Our Product Team is constantly working to develop gear that best suits our athletes and their needs. Your feedback is very valuable to us, as we will use it to ensure we improve upon this in the future!
Claims to have such a long battery life but after a year that charger barley charges the earbuds. Soon as I use them the barely last an hour. And I don't like that you can't use one ear bud at a time. If one is dead then they're both useless!
No, I would not recommend this to a friend.
Response from Under ArmourBy UAExpert, UACustomerService , July 9, 2022
We are very sorry to hear of the durability issues you experienced, we demand better performance from our gear than this. Your feedback is very valuable to us, as we will use it to ensure we improve upon this in the future!
I just tested my new UA earbuds. While initially impressed with the sound quality, one of the features - or lack thereof - has left me with no choice but to return. The issue I have with these is you can’t use the left earbud without the right earbud staying on as well. As I was testing the new earbuds, I placed the right earbud in the charger. As soon as I did, the left earbud disconnected! I turned it off then on, and it still wouldn’t reconnect. When I pulled the right one off the charger they connected to my phone again. After that I unpaired them and repaired thinking it would fix it. I was wrong. It seems the right earbud must stay on in order for the left one to play as well. At that price you’d think the tech would be sophisticated enough to allow users to not have this issue. That’s ridiculous. Normally when I’m working I keep one earbud in at a time, so when one dies I can keep listening. You can’t do that with these. I’m a new UA customer, I shelled out the extra bucks bc I thought this company produced high quality gear. It seems we’re just paying for a logo rather than actually good gear.
No, I would not recommend this to a friend.
Response from Under ArmourBy UA Expert, UA Customer Service, April 27, 2022
We are very sorry to hear of the issues you experienced with your headphones. Thank you for taking the time to provide honest feedback, as we are always looking for ways to enhance our athlete experience and improve our gear. We have forwarded your review to our Product Development Team for examination.
The sound and fit are great, but I had connectivity and charging issues from the start. The left earbud seemed to disconnect for no reason while running. The main drawback is they have to seat perfectly in the case to charge and on more than one occasion I went to use them and they were dead even though they were charging when I put them in the case. Now the left earbud will not charge at all. Overall experience was disappointing and would not recommend.
No, I would not recommend this to a friend.
Response from Under ArmourBy UA Expert, UA Customer Service, February 8, 2022
We are very sorry to hear of the issues you experienced with your headphones, we demand better performance from our gear than this. We have forwarded your review to our Product Development Team for examination.