Customer reviews from jbl.com
JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Average customer rating
3.7
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
64
4 Stars
26
3 Stars
13
2 Stars
6
1 Star
26
71%of customers recommend this product.
(
90 out of
126)
Customer Reviews for JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Customer Rating
4
Loved everything except sound (unfortunately)
on July 15, 2020
Posted by: Artislife
from California Los Angeles
Love the design
Love how they fit
Can’t use the left ear bud and place the right one to charge without it disconnect which is really annoying
Everything is cool about them
Unfortunately not LOUD ENOUGH.
Bought specifically for loud sorroundings but can’t due the job, after 2 days of trying I gave up sucks
Love how they fit
Can’t use the left ear bud and place the right one to charge without it disconnect which is really annoying
Everything is cool about them
Unfortunately not LOUD ENOUGH.
Bought specifically for loud sorroundings but can’t due the job, after 2 days of trying I gave up sucks
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
5
First wireless earbuds
on July 8, 2020
Posted by: GarzaOKL
They sound, feel, and look good. Sound quality and volume doesn’t fade as battery is used. I was able to find a very comfortable fit with the interchangeable pieces. Talkthru and ambient features work well and as I expected.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
great earbuds!!
on July 5, 2020
Posted by: RCC 123
from J.C. Missouri
Great sounding and very well built!!!!!!!! Highly recomended
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Right ear bud never had much sound or any
on July 3, 2020
Posted by: Harr150n
from Pittsburgh pa
I opened it got some sound from. The right one then I was testing them around my house and then the right was gone no sound
No, I would not recommend this to a friend.
Response from jbl.comBy Kat, Customer Service, July 6, 2020
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL UA True Wireless Flash headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
There is no warranty
on July 1, 2020
Posted by: mvp415
from san francisco
After a few months these things would NOT CHARGE. I emailed these people numerous times and even called them to file a warranty claim. No reply NO NOTHING. The earbuds are great up until they no longer charge.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, July 5, 2020
Our UA Wireless Flash has a one-year limited coverage from the date of purchase. We're here to help with your options. Please take advantage of our self-service options here to file a claim. https://www.jbl.com/support-returns-and-warranty.html
Written by a customer while visiting jbl.com
Customer Rating
1
Left earbud not working
on June 27, 2020
Posted by: Paul33
from Orange, ca
Just received today, and can not get the left earbud to work
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 5, 2020
We appreciate the feedback you've provided to us. We understand that our JBL UA Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Got left to pair on its own
on June 26, 2020
Posted by: Cheese2792
After hours of playing with it I got left to pair on its one. Had to in pair from my phone, then (only having left headphone) plugged charging box into charger and set headphone on it. Held the under armour button and noticed it flickered let go pushed it three times and held again and it turned purple. It showed up on my phone asking for a code a clicked 0000 didn't work. So I went to put the code in again but before clicking ok I lifted the earbud off its charging case and clicked ok and it linked and works!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Just couldn't get them to stay in my ear...
on June 24, 2020
Posted by: Overshine
from STL
Got these a while back, yr or so now. Its great they come with different size ear pieces (molds) to be able to fit to (almost) anyone's ear canal, but I just could not find the right combo. They literally just fall out when im sitting there stretching or even standing still or lying down for an exercise. I can tell they have good sound when I push them into my ear, but since they dont stay in, I dont get the good sound. Also, they dont connect well to my cell. I have a Galaxy S9. Sometimes they will connect only 1 earbud, sometimes it will only connect for calls and not audio. I have to re-sync it, sometimes 3-4 times before I can hear any music or podcasts. Overall, my experience has been below average with these. I hope you have better luck. Im gonna try the JBL Under Armour Sport Train Wireless on-ear headphones...
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Service, Customer Support, July 2, 2020
Thanks for the feedback. We're always looking for ways to improve. We'll pass this along to our development team.
Written by a customer while visiting jbl.com