Customer reviews from jbl.com
JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Average customer rating
3.7
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
64
4 Stars
26
3 Stars
13
2 Stars
6
1 Star
26
71%of customers recommend this product.
(
90 out of
126)
Customer Reviews for JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Customer Rating
1
Can’t use after only 6 months
on June 11, 2020
Posted by: Dzebra
from Oakhurst NJ
My husband bought these as a gift. It breaks my heart to tell him they don’t work. The right ear piece will not connect in the charger, and so it will not charge. There is nothing blocking it and no reason for the right piece not to connect. This was a big purchase for us, and I am sorely disappointed that they do not work after such a short period. I loved them when they worked though.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 27, 2020
We appreciate the feedback you've provided to us. We understand that our JBL UA True Wireless Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Sound quality could be improved.
on June 17, 2020
Posted by: Kato
from California
No volume control, all other features are excellent.
I would recommend this to a friend!
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, June 29, 2020
Thanks for your feedback about our UA True Wireless Flash. We're always looking for ways to improve. We'll make sure this gets to the right department. If you need help with our products, please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
2
Just couldn't get them to stay in my ear...
on June 24, 2020
Posted by: Overshine
from STL
Got these a while back, yr or so now. Its great they come with different size ear pieces (molds) to be able to fit to (almost) anyone's ear canal, but I just could not find the right combo. They literally just fall out when im sitting there stretching or even standing still or lying down for an exercise. I can tell they have good sound when I push them into my ear, but since they dont stay in, I dont get the good sound. Also, they dont connect well to my cell. I have a Galaxy S9. Sometimes they will connect only 1 earbud, sometimes it will only connect for calls and not audio. I have to re-sync it, sometimes 3-4 times before I can hear any music or podcasts. Overall, my experience has been below average with these. I hope you have better luck. Im gonna try the JBL Under Armour Sport Train Wireless on-ear headphones...
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Service, Customer Support, July 2, 2020
Thanks for the feedback. We're always looking for ways to improve. We'll pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
4
Got left to pair on its own
on June 26, 2020
Posted by: Cheese2792
After hours of playing with it I got left to pair on its one. Had to in pair from my phone, then (only having left headphone) plugged charging box into charger and set headphone on it. Held the under armour button and noticed it flickered let go pushed it three times and held again and it turned purple. It showed up on my phone asking for a code a clicked 0000 didn't work. So I went to put the code in again but before clicking ok I lifted the earbud off its charging case and clicked ok and it linked and works!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Left earbud not working
on June 27, 2020
Posted by: Paul33
from Orange, ca
Just received today, and can not get the left earbud to work
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 5, 2020
We appreciate the feedback you've provided to us. We understand that our JBL UA Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
great earbuds!!
on July 5, 2020
Posted by: RCC 123
from J.C. Missouri
Great sounding and very well built!!!!!!!! Highly recomended
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
First wireless earbuds
on July 8, 2020
Posted by: GarzaOKL
They sound, feel, and look good. Sound quality and volume doesn’t fade as battery is used. I was able to find a very comfortable fit with the interchangeable pieces. Talkthru and ambient features work well and as I expected.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Loved everything except sound (unfortunately)
on July 15, 2020
Posted by: Artislife
from California Los Angeles
Love the design
Love how they fit
Can’t use the left ear bud and place the right one to charge without it disconnect which is really annoying
Everything is cool about them
Unfortunately not LOUD ENOUGH.
Bought specifically for loud sorroundings but can’t due the job, after 2 days of trying I gave up sucks
Love how they fit
Can’t use the left ear bud and place the right one to charge without it disconnect which is really annoying
Everything is cool about them
Unfortunately not LOUD ENOUGH.
Bought specifically for loud sorroundings but can’t due the job, after 2 days of trying I gave up sucks
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com