Customer reviews from jbl.com
JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Average customer rating
3.7
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
64
4 Stars
26
3 Stars
13
2 Stars
6
1 Star
26
71%of customers recommend this product.
(
90 out of
126)
Customer Reviews for JBL - Under Armour Flash Sport True Wireless In-Ear Headphones - Black
Customer Rating
1
left earbud keep poweroff all the time
on August 19, 2019
Posted by: asafno
from israel
i have them for almost 6 months , the left earbud is keep power off itself from time to time during music listening , very distressing thing during working in gym .
i do not have solution for that yet.
thanks
i do not have solution for that yet.
thanks
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, August 22, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can assist you: http://www.harmanhouse.com/index.php?route=information/contact
Written by a customer while visiting jbl.com
Customer Rating
1
Sound very low quality
on August 20, 2019
Posted by: pazmar
from indiana
Nice design, but horrible sound!!! too much money for the product.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, August 24, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL UA Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
1
Broke
on August 26, 2019
Posted by: Paul56
from Minneapolis, MN
The right ear piece that i suppose connecta the two ear pieces to your phone broke and won't charge anymore. For the very few times that it will charge it will only play music for about 30 seconds then cut down the volume by at least 75% for the rest of the time that i listen to music. They only fell out of my ear once. I didnt think they would be so fragile. i would not recommend this products.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, Customer Service, August 28, 2019
We're sorry to hear about your experience. We'd like to get more information from you to sort this out. Please submit a case request, and our Customer Support Team will be happy to assist you. https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
4
Great but not best
on September 13, 2019
Posted by: Jaishil
I used this earphone in Gym and in site. For short time it is great but when you use this for longer day, you need more comfort so you can work easily
Written by a customer while visiting jbl.com
Customer Rating
3
Not that good
on September 27, 2019
Posted by: Nicky 5
from Bucks county
I bought the buds 2 days ago. They are to big compared to other ear buds. Not comfortable at all, sound is tinny for the size. For 170.00 they could be better. What’s with the wings, they don’t fit right with them. Make them smaller they will fit better. Make the base better too.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, September 29, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our UA True Wireless Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
Poor quality
on November 5, 2019
Posted by: Sunil Joseph
from VA
Stopped working within one month of purchase. Actually after the very first charge. Now returned it and they say it will take more than month before I get a replacement
No, I would not recommend this to a friend.
Response from jbl.comBy Kris A, Customer Service, November 6, 2019
We're sorry to hear about your experience. We can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Let us know if help is still needed by replying to the email that one of our Customer Support sent you.
Written by a customer while visiting jbl.com
Customer Rating
2
Ehhhh
on November 19, 2019
Posted by: BobHope26
from New York, NY
Bought this a few months ago. Great headphones but the case is a TERRIBLE design! The ear buds get loose in the case all the time and will connect to my phone when I don’t need it to, over and over and over again. And now it will barely connect to the charging case, even after being wiped off and cleaned numerous times, so I won’t charge.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, November 22, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the UA True Wireless Flash didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. If you need more help, please reach out to us here: https://bit.ly/34bKxTj
Written by a customer while visiting jbl.com
Customer Rating
1
Worst earbud
on November 20, 2019
Posted by: Abumaryam
from Dubai
I bought it a week ago and found it very difficult n uncomfortable to wear... always pain in the ear... no app or any support to do any kinda change the settings... JBL is stooping to a low level by making these kinda mediocre stupid ear buds with hefty price tags definitely a flop from JBL not worth buying...
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 23, 2019
We appreciate the feedback you've provided to us. We understand that our UA JBL Flash did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com