Customer reviews from jbl.com
JBL - TUNE 205BT Wireless In-Ear Headphones - Black
Average customer rating
3.4
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
42
4 Stars
25
3 Stars
34
2 Stars
17
1 Star
20
58%of customers recommend this product.
(
73 out of
125)
Customer Reviews for JBL - TUNE 205BT Wireless In-Ear Headphones - Black
Customer Rating
2
don't stay in my ears
on October 22, 2018
Posted by: Jen12
from pa
i lost my JBL that i got at the hot chocolate race in philly, need a pair quick for this weekends MCM in DC. love the white an rose gold but do NOT stay in my ears even standing still
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, October 23, 2018
Thank you for your review. Rest assured that your feedback will be communicated to the proper department to improve our current and future product line.
Written by a customer while visiting jbl.com
Customer Rating
1
Awful
on July 11, 2019
Posted by: Rerecuz
from FL
I purchased headphones about 3 weeks ago to use to workout, they DO NOT stay in my ear!!! I am constantly having to put back in my ear, finally I gave up! And the quality of sound is like Walmart skullcandy ear buds. I know the saying you get what you pay but dang. JBL back to the drawing board.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, Customer Service, July 17, 2019
Thanks for posting a review. We're sorry to hear about your experience. Your feedback will be communicated to the proper department to improve our current and future product line. Feel free to reach out to us with any comments, concerns, or suggestions you wish to share. Just submit a case request at https://www.jbl.com/support-contact.html, and the Customer Service Team will be more than happy to assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds Great
on May 13, 2020
Posted by: Daniel51
from Memphis Tn
Bought these for my wife and she Loves them ! Her music sounds great with them !
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Okay, but lacking the Bass it's advertising
on May 8, 2018
Posted by: RickyRico
from Chicago IL
While it sounds good at high volume, low volume is very poor, and even at high volume,the Bass is really lacking.
The design is also very inconvenient. When you wrap the wire behind your neck, it doesn't stay centered and even just walking makes it lean longer to one side. The button placement also feels too inconvenient since it's practically on your shoulder.
Speaking of the buttons, the controls could've been better.. the middle button does not skip songs.. only pauses or plays, and turns headphones on or off.. instead to skip songs or go back , you have to hold either the volume up or down for 2 seconds.. that's really a bother when you want to skip more than a couple.
The design is also very inconvenient. When you wrap the wire behind your neck, it doesn't stay centered and even just walking makes it lean longer to one side. The button placement also feels too inconvenient since it's practically on your shoulder.
Speaking of the buttons, the controls could've been better.. the middle button does not skip songs.. only pauses or plays, and turns headphones on or off.. instead to skip songs or go back , you have to hold either the volume up or down for 2 seconds.. that's really a bother when you want to skip more than a couple.
Overall it sounds good, and for the price I didn't expect much.. but the design really is a deal breaker for me..
No, I would not recommend this to a friend.
Response from jbl.comBy Minete, Customer Support, May 8, 2018
Thank you for your review. Your feedback will be communicated to the proper department to improve our current and future product line. If you're having issues, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Good design but no the sound
on May 15, 2018
Posted by: Xavierstark
from New York
I got this like a month ago, it's different from the apple one when you push twice it will play the next song with this earphones you have to hold it for like 3-4 seconds it's a little bit annoying sometimes because after you do you have wait another two seconds to skip to the next song. The sound it's not so good I expected more base. but i's ok the apple ones have better sound but are more expensive. So i'll say that the JBL are worth the price.
No, I would not recommend this to a friend.
Response from jbl.comBy Karl Vincent, Customer Support, May 16, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Just average
on May 15, 2018
Posted by: Walt K
from Prospect, CT
I have other JBL wireless that are much better.
These are not as loud, and the sound quality is not as good. I was under the impression they would have enhanced Bass. They do not. I would not purchase this model again.
These are not as loud, and the sound quality is not as good. I was under the impression they would have enhanced Bass. They do not. I would not purchase this model again.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
2
They broke
on July 3, 2018
Posted by: Warriorcrit
from Ontario, Canada
I purchased these about 4 weeks ago and they were great but a few days ago I got back home arter a 3 day trip and now they won’t turn on. After they wouldn’t turn on I charged them and the light came on and after about 40 minutes I tried again but no matter how many times I try to turn them on they just don’t. No light no noise and no connection. If anyone has had this problem and fixed it please let me know how.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, July 4, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
expectation vs reality
on July 18, 2018
Posted by: Daile
from Dubai, UAE
I brought this like last week like less than a week ago. The specs said that the battery lasts 6hrs but it only lasts 3hrs for me. Is there something wrong with what I am using or what?? Should I have it replaced at the shop where I brought it from?
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, July 18, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com