Customer reviews from jbl.com
JBL - TUNE 205BT Wireless In-Ear Headphones - Black
Average customer rating
3.4
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
42
4 Stars
25
3 Stars
34
2 Stars
17
1 Star
20
58%of customers recommend this product.
(
73 out of
125)
Customer Reviews for JBL - TUNE 205BT Wireless In-Ear Headphones - Black
Customer Rating
4
Great Headphone
on May 8, 2020
Posted by: MKZ2000
Great sound, i wish they make the battery last longer than 6hrs.
Written by a customer while visiting jbl.com
Customer Rating
1
Wouldn't recommend
on May 10, 2020
Posted by: emma00
from Finland
I purchased my first pair of these 6 momths ago. They worked fine until lately, when the other earbud just went mute. Got new ones for free because i had warranty left. I open the package of the new ones and charge them for hours but they won't turn on. Frustrated with the product since it would be perfect for me, yet they keep malfunctioning all the time. Such a shame.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 11, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune205BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Very uncomofortable
on May 11, 2020
Posted by: Anonymous
from Helsinki
Sorry, but it is a terrible product. Sound is fine but sticking it into my ears causing me a huge pain and they don't hold on for long period of time. Takes just a minute for earbud to fall out. No way you would use those while training. Completely disappointed.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, May 12, 2020
Thanks for your feedback. We're always looking for ways to improve. We don't advertise JBL Tune 205BT as "Sport Headphones". We recommend taking a look at our available Sports Headphones for a product that suits your usage. Thanks.
Written by a customer while visiting jbl.com
Customer Rating
1
Trash
on May 13, 2020
Posted by: ChrisT99
from Saint Paul, Mn
had these for only a month and it clearly became trash. Charged over night and woke up the next to use them. It just completely stop working.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, May 13, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 205BT didn't meet your expectations. We'd like to work with you directly so we could try some troubleshooting. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
1
Very uncomfortable and can't wear with hearing aid
on May 20, 2020
Posted by: tsuru
from Irvine, CA
Nothing mentioned whatsoever that these can't even be worn with hearing aids!!!
AND, very uncomfortable in my ears, can only wear them no more than 5 minutes and have to remove them as pain.
Very badly designed - terrible design!!!!!
No, I would not recommend this to a friend.
Response from jbl.comBy Homer, Customer Support, May 22, 2020
Thanks for the feedback. We're always looking for ways to improve. We'll pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
3
on May 21, 2020
Posted by: Glow
They are great but the sound cuts off often hope fully in the future that would be fixed
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, May 24, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 205BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
clear sound, strong bluetooth
on June 15, 2020
Posted by: college student
I got these about a week ago and I'd say that if you have larger ears and/or don't like a tight ear bud fit, and maybe have short hair? these would be great. Unfortunately, for me they don't really stay in my ears and get tangled up in my hair, so that's something to watch out for.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Fits the bill
on June 18, 2020
Posted by: ScottL
from Indianapolis
I was looking for a cost effective Bluetooth in ear device with good sound and the JBL TUNE 205BT is doing the job so far. Would have given 5 stars if it was more comfortable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com