Customer reviews from jbl.com
JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Average customer rating
2.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
35
4 Stars
21
3 Stars
22
2 Stars
24
1 Star
56
40%of customers recommend this product.
(
51 out of
129)
Customer Reviews for JBL - TUNE 110BT Wireless In-Ear Headphones - Black
Customer Rating
1
Right earphone not working
on May 20, 2019
Posted by: Chanteheiberg
from Auckland, New Zealand
After testing them out the first time, the right earphone was not working at all. Charged it the whole day, tried it again, and it worked! I was relieved, up until the point where I wanted to use them again only to find that the earphone was not working again. And it still isn't.
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe, Customer Support, May 21, 2019
Looks like we may need to do some troubleshooting to figure out what's going on with your JBL TUNE 110BT headphones. Send us an email so we can help you out. You can reach us through here: https://www.jbl.co.nz/support-knowledgebase.html
Written by a customer while visiting jbl.com
Customer Rating
1
Very bad product
on May 16, 2019
Posted by: mahmoud soliman
is very bad product which broke after 4 months of use
Response from jbl.comBy Mario, Customer Service, May 20, 2019
Thanks for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com
Customer Rating
2
BAD on/off button
on May 11, 2019
Posted by: Niall0888
from Uk
Had them a month or so. Sound ok if not a bit flat. But they don't cost the earth. Although the power button drives me mad!!! Have to do Morse code nearly to get them to either turn on or turn off. Do irritating. Not sure if mine are a one off but 'fiddling' has become my past time with these little fellas.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario, Customer Service, May 12, 2019
Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
2
on April 18, 2019
Posted by: Tiffanyt578
from Oklahoma City, Oklahoma
Good sound quality but one of the earbuds broke after only using it a few times
No, I would not recommend this to a friend.
Response from jbl.comBy Mario, Customer Service, April 19, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com
Customer Rating
1
It constantly disconnects.
on April 1, 2019
Posted by: Bg75dec
from Greece
I bought it today. I ve charged it and I connected it with my SAMSUNG NOTE 9. The sound is ok but it disconnects every 10 minutes. The result of these disconnections was an almost car crash through my ride. Please solve that issue ASAP.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
unhappy
on March 25, 2019
Posted by: irritated by your product
from Irleand
I bought this 3 hours ago and already it is frustrating.
I want my money back
I want my money back
No, I would not recommend this to a friend.
Response from jbl.comBy JD, Customer Support, March 28, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
It's so awesome
on March 20, 2019
Posted by: Aeon110
I'm so happy I got this for 3 months and is so good
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
OK
on March 12, 2019
Posted by: EvilDeacon
from Springfield, VA
Have had them just under a year. I would say they are ok for the price. The left speaker has weak sound delivery (assuming damaged) and the mic barely picks up sound, I have to hold the mic an inch from my face for someone to understand me. This is pretty annoying as i purchased the specifically for driving and talking as my job requires me to. If these issues weren't present I would say they would be fantastic.
I would recommend this to a friend!
Written by a customer while visiting jbl.com